Day One: Introduction – The Key Advantage: A Proficient Workforce
- The Strategic Role of Training, Learning & Development
- The Business Case for Investment
- Understanding Approaches to Effective Employee Development
- Evaluating Training Programmes and PDPs
- Models for Effective Measuring of Training Return on Investment
- Ensuring cultural support to maximize impact and ROI
Day Two: Aligning Training to Business Objectives – Maximizing Training ROI
- The Organisational Context
- Business Strategy: The Need for Long-term Planning for Future Skills and Competencies
- Identifying Development Needs
- Aligning Interventions with Business Needs
- Planning and Delivering Effective Training & Development
- Maximising the non-financial ROI of Interventions
Day Three: Calculating Training ROI
- Why Organisations Don’t Measure the Cost Effectiveness of Training
- What Should Be Measured and How
- Identifying Appropriate Success Criteria
- Measuring the Effectiveness of Training
- Forecasting Costs and Benefits
- Calculating the ROI
Day Four: Facilitating the Training Process
- How Adults Learn - Identifying Effective Approaches
- The Responsibilities of Senior Managers, HR Professionals, Line Managers and Employees
- Establishing Strategic Learning Objectives
- Initiating Interventions at the Operating and Individual Level
- Planning and Preparing Training Budgets
- Choosing Between Internal or External Provision
Day Five: Making Evaluating Effective
- Models and Methodologies of Evaluation
- Incorporating the Results of Evaluation into Future Events
- Kirkpatrick’s Levels of Evaluation
- How Effective Evaluation Links to ROI
- Some Myths about Evaluation
- Course summary