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The Complete Course on Psychological Safety and Empathy in Leadership

An Intensive 5-day Training Course

The Complete Course on Psychological Safety
and Empathy in Leadership

Creating Environments Where It’s Safe to Speak and Empowering Open Communication

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
28 Jul-01 Aug 2025Dubai - UAE$5,950RESERVE A SEAT
15-19 Sep 2025Amsterdam - The Netherlands$5,950RESERVE A SEAT
24-28 Nov 2025London - UK$5,950RESERVE A SEAT
09-13 Feb 2026London - UK$5,950RESERVE A SEAT
11-15 May 2026Dubai - UAE$5,950RESERVE A SEAT
24-28 Aug 2026Barcelona - Spain$5,950RESERVE A SEAT
23-27 Nov 2026Amsterdam - The Netherlands$5,950RESERVE A SEAT
Online sessions
DateVenueFee
23-27 Jun 2025Online$3,950RESERVE A SEAT
29 Dec 2025-02 Jan 2026Online$3,950RESERVE A SEAT
06-10 Apr 2026Online$3,950RESERVE A SEAT
19-23 Oct 2026Online$3,950RESERVE A SEAT

Training Course Overview

Psychological safety and empathy are critical pillars of effective leadership. High-performing teams flourish when individuals feel secure enough to share ideas, voice concerns, admit mistakes, and contribute authentically—without fear of criticism or negative consequences.

However, this level of openness doesn’t emerge by chance. It requires intentional leadership built on trust, emotional intelligence, and inclusion.

This Complete Course on Psychological Safety and Empathy in Leadership is specifically designed to equip leaders with the insights, mindset, and actionable strategies needed to create and sustain psychologically safe work environments. Participants will explore the inner workings of fear, trust, and vulnerability in organizational settings, develop the ability to recognize and respond to emotional signals, and practice techniques for fostering honest dialogue, team cohesion, and innovation.

Through dynamic discussions, real-world case studies, and experiential learning activities, participants will build a practical leadership framework rooted in empathy, authenticity, and resilience—empowering them to lead confidently in today’s complex work environment.

Training Course Objectives

By the end of this Psychological Safety and Empathy training course, participants will be able to:

  • Define and articulate the concept of psychological safety and evaluate its influence on team performance, innovation, and organizational success
  • Apply empathetic leadership strategies to strengthen trust, boost engagement, and foster collaborative team environments
  • Identify common obstacles to open communication and implement practical approaches to encourage honest feedback and transparent dialogue
  • Enhance emotional intelligence (EQ) to support psychological wellbeing, recognize emotional cues, and reduce fear-based behavior in the workplace
  • Design and execute a personalized leadership action plan to consistently integrate psychological safety and empathy into daily interactions and team dynamics

Designed for

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Executives and senior managers
  • Team leaders and department heads
  • HR and talent development professionals
  • Change agents and transformation leaders
  • Anyone responsible for people leadership or team culture

Learning Methods

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.

The Course Outline

Day One: Foundations of Psychological Safety in Leadership
  • The science and impact of psychological safety in the workplace
  • Amy Edmondson’s framework and its application in leadership
  • The cost of silence: fear-based cultures vs. open cultures
  • Recognizing signs of psychological unsafety in teams
  • Leader’s role in shaping safe-to-speak environments
Day Two: The Power of Empathetic Leadership
  • Defining empathy and its distinction from sympathy and compassion
  • Empathy as a leadership strength and emotional intelligence pillar
  • Recognizing emotional cues in yourself and others
  • Techniques to practice active listening and emotional validation
  • Building emotional rapport with diverse teams
Day Three: Leading with Trust and Vulnerability
  • Creating psychological contracts with your team
  • Modeling vulnerability and humility as a leader
  • Encouraging failure tolerance and learning from mistakes
  • Handling difficult conversations with care and empathy
  • Establishing boundaries while staying emotionally connected
Day Four: Empowering Open Communication and Inclusion
  • Removing communication barriers and hierarchical fear
  • Inclusive leadership: inviting all voices to the table
  • Facilitating open dialogue in team meetings and reviews
  • Encouraging feedback without retribution
  • Designing mechanisms for continuous, open communication
Day Five: Embedding Safety and Empathy into Culture
  • Assessing your team’s psychological safety levels
  • Leadership self-assessment: empathy and safety indicators
  • Coaching others to lead with empathy and safety
  • Crafting a leadership action plan

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course
Course Enquiry

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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

    Still have questions?
    Can’t find the what you are looking for? Contact us and we’ll be happy to assist you.
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