Vendor Management: Performance, Selection & Contracting

An Intensive 5-day Training Course

Vendor Management:
Performance, Selection & Contracting

Maximizing Vendor Performance for Strategic Selection & Effective Contracting

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
08-12 Dec 2025London - UK$5,950RESERVE A SEAT
12-16 Jan 2026Dubai - UAE$5,950RESERVE A SEAT
20-24 Apr 2026London - UK$5,950RESERVE A SEAT

Training Course Overview

As businesses expand and supply chains become more globalized and interdependent, the role of vendors in driving organizational success has never been more vital. Strategic vendor relationships influence everything from cost control and operational efficiency to risk mitigation and long-term value creation. The Vendor Management: Performance, Selection & Contracting Course is crafted to empower professionals with the tools, insights, and strategies needed to navigate the entire vendor lifecycle effectively—from initial selection and contracting to performance monitoring and relationship optimization.

This Vendor Management Training Course explores how organizations can make informed vendor decisions, manage service levels, align vendor capabilities with corporate goals, and establish contractual frameworks that protect interests and drive compliance. Participants will gain hands-on knowledge to structure robust vendor governance models, improve supplier performance, and reduce associated legal and financial risks.

This Anderson training course will feature:

  • Vendor management best practices and frameworks for strategic alignment
  • Tools to evaluate vendor capabilities and performance against KPIs
  • Strategies for vendor selection, negotiation, and risk-based contracting
  • Techniques for managing vendor relationships and enforcing accountability
  • Methods to mitigate legal and compliance risks in third-party engagements
  • Case studies from diverse industries to highlight real-world applications

Training Course Objectives

By the end of this Vendor Management Course, participants will be able to:

  • Understand the strategic role of vendor management in achieving business objectives
  • Design a structured process for vendor evaluation, selection, and onboarding
  • Implement techniques to monitor, measure, and enhance vendor performance
  • Build collaborative vendor relationships that support long-term value creation
  • Mitigate legal, operational, and reputational risks through sound contracting
  • Align procurement and vendor strategies with broader organizational goals

Designed for

This training course is ideal for professionals responsible for procurement, contracting, and vendor performance, as well as those looking to enhance strategic vendor relationships. It is especially beneficial for:

  • Procurement and purchasing managers
  • Vendor managers and coordinators
  • Supply chain managers and analysts
  • Operations managers and functional heads
  • Contract administrators and legal liaisons
  • Project managers and program leaders
  • Senior executives overseeing vendor-driven initiatives

Learning Methods

The Vendor Management Training Course uses a combination of dynamic, practical, and interactive learning methods designed to engage participants and drive application. The course features:

  • Instructor-led presentations that clarify concepts and frameworks
  • Group discussions and role-plays to share experiences and build collaborative strategies
  • Case studies and real-world examples to demonstrate applied vendor management
  • Individual and team-based exercises to reinforce learning
  • Hands-on contract evaluation and vendor scoring templates for practical application
  • Action planning to help participants transfer insights into their workplace

These learning methods are carefully selected to maximize retention, deepen understanding, and ensure participants leave with clear strategies for improving vendor selection, performance, and contracting.

The Course Outline

Day One: Introduction to Vendor Management
  • Introduction to the course and its objectives
  • Definition of vendor management and its importance in business operations
  • Vendor management process and its key components
  • Role of vendor management in enhancing organizational performance
  • Understanding the key challenges in vendor management
Day Two: Vendor Selection Process
  • Key considerations in vendor selection
  • Types of vendors and their respective selection criteria
  • Sourcing strategies for vendor selection
  • Analyzing vendor proposals and conducting due diligence
  • Best practices in vendor selection
Day Three: Vendor Contracting and Performance Management
  • Overview of vendor contracting
  • Key elements of a vendor contract
  • Managing vendor performance and ensuring adherence to contract terms
  • Setting vendor performance metrics and KPIs
  • Best practices in vendor contracting and performance management
Day Four: Effective Communication and Relationship Management with Vendors
  • Developing effective communication strategies with vendors
  • Building strong vendor relationships for mutual benefit
  • Overcoming communication and relationship management challenges
  • Collaborating with vendors to drive innovation
  • Best practices in vendor communication and relationship management
Day Five: Legal Aspects of Vendor Management
  • Overview of legal considerations in vendor management
  • Reviewing vendor agreements and identifying potential risks
  • Legal obligations of both parties in the vendor contract
  • Understanding vendor dispute resolution mechanisms
  • Best practices for mitigating legal risks in vendor management

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
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    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
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    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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