An Intensive 5-day Training Course
Certified Multishift Operations Professional (CMOP)
Best Practices in Multishift Operations
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 17-21 Nov 2025 | London - UK | $6,950 | RESERVE A SEAT |
| 05-09 Jan 2026 | Dubai - UAE | $6,950 | RESERVE A SEAT |
| 27 Apr-01 May 2026 | Dubai - UAE | $6,950 | RESERVE A SEAT |
| 20-24 Jul 2026 | London - UK | $6,950 | RESERVE A SEAT |
| 14-18 Sep 2026 | Amsterdam - The Netherlands | $6,950 | RESERVE A SEAT |
| 16-20 Nov 2026 | London - UK | $6,950 | RESERVE A SEAT |
| Date | Venue | Fee | |
|---|---|---|---|
| 26-30 Jan 2026 | Online | $3,950 | RESERVE A SEAT |
Training Course Overview
If you're eager to discover how leading operational organizations effectively manage round-the-clock, multiple-shift operations to achieve exceptional performance and cultivate top-tier talent, this Anderson training course is your gateway.
Operating in multiple shifts presents unique challenges, including fatigue and frequent personnel rotations. Regardless of industry, 24-hour operations must address and surmount these obstacles to compete successfully, ensuring safety, efficiency, and sustained excellence. Embracing best practices in shift management leads to notable reductions in incidents, waste, and operational issues like throughput and communication deficiencies.
Training Course Objectives
By attending this Anderson training course, delegates will be able to:
- Recognize and appreciate the issues associated with 24/7 shift operation
- Identify and develop strategies to manage shift risks and issues and become a world-class 24/7 operation
- Benchmark their performance against that of world-class facilities
- Appreciate the impact of better communication and leadership for shift working
- Explore alternative shift schedules
- Develop effective Shift Supervisors
Designed for
This training course is suitable for operation personnel and their managers and other professionals who support them. For example:
- Operational managers
- Shift supervisors and shift team leaders
- Personnel interested in Quality and Quality Assurance
- Maintenance and Engineering Personnel
- Training & Development Personnel
- Personnel from Logistics or Network Support Teams
- HR Personnel and those involved in Staff health and welfare at any level
Learning Methods
The Certified Multishift Operations Professional (CMOP) training course applies proven adult learning methods to ensure knowledge retention and real-world application. Guided by an expert facilitator, participants engage in structured discussions, collaborative group exercises, and simulation-based activities. Real-world case studies highlight how leading organizations have applied foresight to strengthen resilience and competitiveness.
The learning experience is enriched through multimedia presentations, practical exercises, and scenario-building workshops designed to embed foresight practices into daily decision-making. Comprehensive course materials are provided to support ongoing application beyond the classroom, ensuring participants leave with actionable skills that can be directly applied within their organizational context.
The Course Outline
- Shift Working Self-Assessment - How does your operation measure up?
- Communication
- Continuity of operation and Consistency of approach
- Benchmarking against world-class operations
- Shift-to-shift handover
- Fatigue and its consequences and other People issues
- Deliver effective management communication to all shifts
- Improve shift leader-team communications
- Develop effective interfaces across shifts
- Best practices for effective shift handover and Start of shift meetings
- Teamwork
- Effective standard operating procedures and Training and developing Shift Teams
- Evolution of the role of supervisor
- Training and developing effective supervisors
- Benchmarking performance of supervisors
- Understanding CI
- Workplace organization, 5S and TPS
- Management visibility/GEMBA
- The body clock and circadian rhythms
- Causes of fatigue & Fatigue Countermeasures
- Ergonomics
- History of shift working
- Alternative Shift Schedules
- Analysis of delegates' shift schedules and issues
- Managing performance
- Dealing with poor performance
- Improving Motivation and Counseling
- Discipline
- Consistency of approach
- Applying the Learning - Group Vision and Action Plan
Accreditation
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
- Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment
Learn More About
this course
How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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