An Intensive 5-day Training Course
Certified Multishift Operations Professional (CMOP)
Operational Excellence and Leadership for High-Performance Multishift Operations
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 27 Apr-01 May 2026 | Dubai - UAE | $6,950 | RESERVE A SEAT |
| 08-12 Jun 2026 | Cape Town - South Africa | $5,950 | RESERVE A SEAT |
| 20-24 Jul 2026 | London - UK | $6,950 | RESERVE A SEAT |
| 27-31 Jul 2026 | Cape Town - South Africa | $6,950 | RESERVE A SEAT |
| 14-18 Sep 2026 | Amsterdam - The Netherlands | $6,950 | RESERVE A SEAT |
| 16-20 Nov 2026 | London - UK | $6,950 | RESERVE A SEAT |
Training Course Overview
The Certified Multishift Operations Professional (CMOP) Training Course equips professionals with the knowledge and strategies to run 24/7 operations efficiently while maintaining safety, quality, and productivity. Multishift environments face unique challenges, including fatigue, high personnel turnover, and communication breakdowns. This course highlights actionable methods to overcome these challenges, ensuring operational continuity and workforce effectiveness.
Delegates will learn how leading organizations manage round-the-clock operations to reduce incidents, waste, and operational bottlenecks. The course focuses on enhancing shift communication, optimizing shift handovers, and developing capable supervisors. By mastering these best practices, participants will be positioned to implement world-class multishift strategies in their own operations, improving overall performance and cultivating top-tier talent.
Training Course Objectives
Participants in this Certified Multishift Operations Professional (CMOP) Training Course will gain the ability to manage 24/7 operations effectively and benchmark their performance against industry leaders.
Key learning outcomes include:
- Recognize challenges inherent in multishift operations, including fatigue and personnel rotation
- Implement strategies to mitigate shift-related risks and operational issues
- Benchmark and improve performance using world-class standards
- Enhance communication and leadership across shifts to improve operational continuity
- Explore alternative shift schedules to suit business needs
- Develop and coach effective Shift Supervisors to optimize team performance
Designed for
This Certified Multishift Operations Professional (CMOP) Training Course is designed for professionals directly involved in shift-based operations and those supporting them across the organization.
Ideal participants include:
- Operational managers and shift supervisors
- Team leaders and personnel responsible for Quality or Quality Assurance
- Maintenance, engineering, and technical support staff
- Training and development coordinators for operational teams
- Logistics and network support personnel
- HR professionals focusing on workforce welfare, health, and engagement
Learning Methods
The course employs a blended approach of interactive learning, practical exercises, and real-world case studies to ensure knowledge transfer and application. Participants will engage in self-assessments to evaluate their current multishift performance and identify improvement areas.
Hands-on exercises cover shift handovers, communication strategies, leadership development, fatigue management, and the implementation of alternative shift schedules. Delegates will work on benchmarking against world-class operations, exploring continuous improvement practices, and creating actionable plans for their teams. Facilitated discussions, group activities, and practical scenarios ensure participants leave with skills that can be immediately applied to enhance operational efficiency, safety, and workforce effectiveness.
The Course Outline
- Shift Working Self-Assessment - How does your operation measure up?
- Communication
- Continuity of operation and Consistency of approach
- Benchmarking against world-class operations
- Shift-to-shift handover
- Fatigue and its consequences and other People issues
- Deliver effective management communication to all shifts
- Improve shift leader-team communications
- Develop effective interfaces across shifts
- Best practices for effective shift handover and Start of shift meetings
- Teamwork
- Effective standard operating procedures and Training and developing Shift Teams
- Evolution of the role of supervisor
- Training and developing effective supervisors
- Benchmarking performance of supervisors
- Understanding CI
- Workplace organization, 5S and TPS
- Management visibility/GEMBA
- The body clock and circadian rhythms
- Causes of fatigue & Fatigue Countermeasures
- Ergonomics
- History of shift working
- Alternative Shift Schedules
- Analysis of delegates' shift schedules and issues
- Managing performance
- Dealing with poor performance
- Improving Motivation and Counseling
- Discipline
- Consistency of approach
- Applying the Learning - Group Vision and Action Plan
Accreditation
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
- Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment
Learn More About
this course
How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
RELATED COURSES
