An Intensive 5-day Training Course
The Complete Course in Protocol, Ceremonial and Etiquette
Cultural, Business and Social Awareness to Build Better Relations
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 15-19 Dec 2025 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 13-17 Apr 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 29 Jun-03 Jul 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 05-09 Oct 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 14-18 Dec 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
Training Course Overview
The Protocol, Ceremonial and Etiquette Training Course is designed for professionals who need to represent their organizations with confidence, diplomacy, and cultural awareness in formal and high-profile settings. This comprehensive Protocol, Ceremonial and Etiquette Course covers essential soft skills that enhance your presence, build trust, and ensure respectful engagement in both local and international contexts.
Participants will learn the nuances of protocol management, ceremonial planning, formal communication, and cross-cultural etiquette. From appropriate greetings and seating arrangements to proper forms of address and dining etiquette, this course equips attendees with the knowledge to act with poise and professionalism. Emphasis is placed on cultural sensitivity, event protocol, and self-presentation—ensuring participants are fully prepared for any diplomatic, business, or ceremonial occasion.
Whether you're engaging in high-level meetings, public events, or cross-cultural interactions, this training empowers you to leave a lasting impression while upholding the highest standards of decorum and respect in professional environments.
This Anderson training course will feature:
- Cultural awareness and sensitivity for improved relations and negotiations
- The correct protocol for any occasion
- Researching and confirming correct forms of address, salutation and conversation
- The procedures for ceremonial events and occasions
- The rules for RSVP, inviting, greeting, gift giving and dining
- How to ensure you are well briefed and prepared for each occasion
Training Course Objectives
By the end of this training course, participants will be able to:
- Understand social and business etiquette and your brand
- Feel confident in formal and informal business social situations
- Understand complex protocol and ceremonial
- Be aware of the conventions of dining etiquette and conversation
- Create a powerful impression through effective self-presentation
- Communicate effectively with cultural awareness and sensitivity
Designed for
This Anderson training course is suitable to a wide range of professionals but will greatly benefit:
- Senior managers
- Staff working in international relations
- Staff working with government officials
- Staff of international and non-governmental organisations
- Practitioners in other fields seeking an entry point into the world of protocols -
- Event organisers, journalists, businesspeople, and other professionals who interact with politicians, ministers and government officials
Learning Methods
This Anderson training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This training course is highly interactive, asking delegates to reflect on their communication, thinking and practice. Your highly experienced facilitator will guide your learning using a wide variety of proven adult learning methods including direct input, video, discussions, case studies and group and individual exercises to focus on the themes of the course, practice skills and receive feedback.
The Course Outline
- From the world of diplomacy to business and the boardroom
- Establishing credibility in negotiations and business affairs
- The practice of etiquette and the language of diplomacy
- What are your business contacts looking for?
- How to establish rapport and good relations
- The importance of emotional intelligence coupled with cultural awareness
- Conventions of business correspondence and invitations across the world
- Dressing for success – the appropriate attire for the occasion
- It starts with a name – getting names and titles right
- Business cards, their form, giving and receiving
- Giving and receiving gifts
- Handshakes, bows and the first contact
- How to introduce another person
- Event briefing for yourself and others
- Flags and badges, When and where are these used
- Precedence and seating on formal occasions
- Conversation topics and style
- The order of speeches and their introduction
- Dining and dining etiquette
- Cross cultural negotiation
- Negotiation style – Northern cultures
- Negotiation style – Southern cultures
- Sources of help and support
- Dealing with different cultures - research
- Building your international contacts list
- Non-verbal cross-cultural communications
- Cross-cultural conversation skills.
- International dress codes for each occasion
- Building cultural diplomacy
- Organising international meetings and VIP visits
- Developing your Personal Action Plan
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
In Association With
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How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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