Key Performance Indicators
& Optimisation

Why do some organizations struggle to maintain competitiveness in the market?

One of the primary reasons is the absence of a Performance Management System that effectively collects, analyzes, and reports information on the organization's performance.

Developing a robust system for measuring performance is crucial to comprehending, adjusting, and enhancing business operations across all departments. Performance metrics allow successful organizations to quantify their achievements. Beyond their control function, performance indicators serve two additional roles:

1. Development and guidance: They provide a foundation for formulating and implementing the organization's strategy.

2. Motivation: They encourage management to achieve goals and inspire all stakeholders to contribute to and exceed these goals.

Performance measurements and Key Performance Indicators (KPIs) are essential tools for monitoring the execution of an organization's strategy. Therefore, it is imperative for organizations to have well-defined strategies and effective means of implementing them. In a 2006 survey by the Monitor Group, senior executives identified "Strategy Execution" as their top priority.

By attending this Anderson training course, delegates will be able to:

• Integrating performance measures in strategic and operational management systems
• Know how to link Strategy to Operational Activities
• Determine methods for developing and implementing a Performance Measurement System
• Provision of a practical resource kit for implementing performance measurements
• Realize the benefits of utilizing an effective Performance Measurement System
• Understand the concept of Strategy and Strategy Execution
• Address the human factors of implementing a performance measurement system
• Design and develop Dashboards and Scorecards in Excel