Performance Measurements, Continuous Improvement & Benchmarking

An Intensive 5-day Training Course

Performance Measurements,
Continuous Improvement & Benchmarking

Achieving Strategic Alignment in Lean and Agile Environments

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
01-05 Sep 2025London - UK$5,950RESERVE A SEAT
10-14 Nov 2025Dubai - UAE$5,950RESERVE A SEAT
12-16 Jan 2026Dubai - UAE$5,950RESERVE A SEAT
20-24 Apr 2026London - UK$5,950RESERVE A SEAT
15-19 Jun 2026Paris - France$5,950RESERVE A SEAT
31 Aug-04 Sep 2026London - UK$5,950RESERVE A SEAT
09-13 Nov 2026Dubai - UAE$5,950RESERVE A SEAT

Training Course Overview

Exceptional performance management is a key indicator of successful organizations, but it is part of a broader, evolving landscape. As competitive pressures increase, organizations have adopted Lean methods to address operational inefficiencies and Agile methods to manage project delays and cost overruns. The challenge now is to integrate these methods to achieve the best possible performance and productivity.

This Performance Measurements, Continuous Improvement & Benchmarking training course offers the methods, tools, and techniques necessary for integrating strategy, operations, and projects within a performance measurement framework. You will learn how to use these approaches to enhance Lean and Agile methods, ensuring improved performance and productivity in various environments.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Identify and specify the ‘vital few’ performance measures that drive success
  • Understand current proven techniques for continuous improvement and benchmarking
  • Practice the application of these methods, tools and techniques, through case studies & interactive exercises
  • Know when and how Lean and Agile approaches should be used, and how they relate to performance measures
  • Develop an action plan to utilize these approaches in their own areas of responsibility

Designed for

This Anderson training course is suitable for a wide range of professionals who are involved in any aspect of Performance Management and who want to understand, implement and improve the latest proven Performance Measurement methods, tools and techniques to improve productivity, including:

  • General Managers
  • Maintenance Managers
  • Operational Managers
  • Maintenance & Reliability Engineers
  • Technical managers & supervisors
  • Quality Managers

The Course Outline

Day One: Performance Measurement: The Starting Point for Improvement
  • The Need for Performance Measurement
  • The impact of Lean and Agile methods
  • Data Use and Abuse: How to use Data Constructively
  • Selecting the ‘vital few’ Performance Measures
  • Performance measures in Operations and Projects
  • Current good practice in Performance Measurement
Day Two: Using Measurements for Continuous Improvement
  • Understanding Variation: The key to understanding performance
  • What histograms, run charts and control charts tell us about performance
  • The Range and Standard Deviation
  • Introduction to Control Charts
  • How to Improve a Process
  • Problem and Mission Statements
Day Three: An Overview of Lean and Agile Tools and Techniques
  • What are Lean and Agile?
  • The key principles of Lean management
  • Project failures and the origins of Agile
  • The fusion of Lean and Agile approaches – the current state of the art
  • Analysing a Lean and Agile process or project
  • Applying the tools and techniques in practice
Day Four: Benchmarking, Measurement and Improvement
  • Benchmarking process and project performance
  • Identifying causes of problems, and potential solutions through benchmarking
  • Demonstrating the link between a cause and its effect
  • Investigating Relationships between Variables
  • The role of Knowledge Management
  • How the tools integrate with Lean and Agile methods
Day Five: Running a Successful Benchmarking Project
  • Scoping and planning benchmarking study
  • Identifying and selecting benchmarking Metrics & Partners
  • Running effective Lean and Agile projects and processes
  • Integrating performance management with Lean and Agile
  • The role of benchmarking in change management

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
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    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
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    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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