Performance Measurements, Continuous Improvement & Benchmarking

An Intensive 5-day Training Course

Performance Measurements,
Continuous Improvement & Benchmarking

Integrating Measurement, Improvement, and Benchmarking for Sustainable Performance

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
20-24 Apr 2026London - UK$5,950RESERVE A SEAT
15-19 Jun 2026Paris - France$5,950RESERVE A SEAT
31 Aug-04 Sep 2026London - UK$5,950RESERVE A SEAT
09-13 Nov 2026Dubai - UAE$5,950RESERVE A SEAT
11-15 Jan 2027Dubai - UAE$5,950RESERVE A SEAT
19-23 Apr 2027London - UK$5,950RESERVE A SEAT
14-18 Jun 2027Paris - France$5,950RESERVE A SEAT
30 Aug-03 Sep 2027London - UK$5,950RESERVE A SEAT
08-12 Nov 2027Dubai - UAE$5,950RESERVE A SEAT

Training Course Overview

Performance measurement plays a central role in organisational success, particularly within increasingly competitive and fast-changing environments. This Performance Measurements, Continuous Improvement & Benchmarking Training Course examines how organisations can strengthen performance management by aligning strategy, operations, and project execution.

As operational complexity grows, many organisations apply Lean approaches to reduce inefficiencies and Agile methods to address project delays and cost pressures. The challenge lies in integrating these methodologies to deliver sustainable performance and productivity improvements.

This training course introduces structured methods, tools, and techniques that support effective performance measurement frameworks. Participants explore how performance data can be used constructively to support decision-making and continuous improvement initiatives.

By linking performance measurement with Lean and Agile environments, the course enables professionals to improve alignment, enhance productivity, and support consistent operational and project performance.

Training Course Objectives

Effective performance improvement depends on selecting the right measures and applying proven improvement approaches. This Performance Measurements, Continuous Improvement & Benchmarking Training Course develops the capability to connect measurement with action.

By completing this training course, participants will be able to:

  • Identify the critical performance measures that directly influence success
  • Understand proven approaches for continuous improvement and benchmarking
  • Apply performance measurement tools through practical case studies and exercises
  • Recognise when Lean and Agile methods should be applied appropriately
  • Understand the relationship between performance measures and improvement methods
  • Develop practical action plans for use within their areas of responsibility
  • Strengthen alignment between strategic objectives and operational performance

Designed for

Performance management requires involvement from multiple organisational functions. This Performance Measurements, Continuous Improvement & Benchmarking Training Course is designed for professionals responsible for improving productivity and performance outcomes.

The training course is suitable for:

  • General managers with performance accountability
  • Maintenance managers overseeing asset performance
  • Operational managers responsible for process efficiency
  • Maintenance and reliability engineers
  • Technical managers and supervisors
  • Quality managers involved in improvement initiatives
  • Professionals engaged in performance measurement and productivity improvement

Learning Methods

Performance improvement learning is most effective when theory is supported by application. This Performance Measurements, Continuous Improvement & Benchmarking Training Course adopts interactive learning approaches to reinforce understanding and practical capability.

Participants engage in structured discussions focused on performance challenges drawn from operational and project environments. Facilitated learning encourages analysis of real measurement issues and improvement opportunities.

The training course incorporates expert-led presentations, practical examples, and guided exercises to demonstrate the use of measurement tools. Case studies allow participants to practise applying Lean, Agile, and benchmarking concepts in realistic scenarios.

Group activities and action planning ensure that learning outcomes translate into practical improvement initiatives aligned with organisational objectives.

The Course Outline

Day One: Performance Measurement: The Starting Point for Improvement
  • The Need for Performance Measurement
  • The impact of Lean and Agile methods
  • Data Use and Abuse: How to use Data Constructively
  • Selecting the ‘vital few’ Performance Measures
  • Performance measures in Operations and Projects
  • Current good practice in Performance Measurement
Day Two: Using Measurements for Continuous Improvement
  • Understanding Variation: The key to understanding performance
  • What histograms, run charts and control charts tell us about performance
  • The Range and Standard Deviation
  • Introduction to Control Charts
  • How to Improve a Process
  • Problem and Mission Statements
Day Three: An Overview of Lean and Agile Tools and Techniques
  • What are Lean and Agile?
  • The key principles of Lean management
  • Project failures and the origins of Agile
  • The fusion of Lean and Agile approaches – the current state of the art
  • Analysing a Lean and Agile process or project
  • Applying the tools and techniques in practice
Day Four: Benchmarking, Measurement and Improvement
  • Benchmarking process and project performance
  • Identifying causes of problems, and potential solutions through benchmarking
  • Demonstrating the link between a cause and its effect
  • Investigating Relationships between Variables
  • The role of Knowledge Management
  • How the tools integrate with Lean and Agile methods
Day Five: Running a Successful Benchmarking Project
  • Scoping and planning benchmarking study
  • Identifying and selecting benchmarking Metrics & Partners
  • Running effective Lean and Agile projects and processes
  • Integrating performance management with Lean and Agile
  • The role of benchmarking in change management

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
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    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
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    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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