Course Schedules
Course Modules
This training course is split into the following modules:
Our 10-day training courses consist of 2 modules that can be booked as a complete 10-day program or as individual 5-day courses.
Training Course Overview
In today's competitive business landscape, proficiency in negotiation and communication is essential for forging alliances. Additionally, effective planning and organizational skills are critical to maintaining high productivity levels. This Leading with Excellence training course equips delegates with the necessary techniques and skills to excel in these domains. Through engaging methods such as case studies, discussions, exercises, and practical applications, participants will enjoy a dynamic learning experience tailored to enhance their performance in negotiation, communication, planning, and organization.
Training Course Objectives
By attending this Anderson training course, delegates will be able to:
- Develop an effective plan and strategy for establishing alliances
- Gain confidence as negotiator who knows which behaviours to adopt for each stage of the negotiation
- Recognize and counter the most common negotiating ploys
- Practice and develop skills for influencing others – especially those who are vital to your long-term business development strategy
- Successfully apply the principles of persuasion to key negotiation situations
- Recognize internal and external influences on our daily planning
- Understand and develop skills necessary to complete work on time
- Learn how to organize work and projects to complete them successfully
- Understand the characteristics of colleagues who do work in our teams
- Develop positive interpersonal techniques for better team relationships
Designed for
This Anderson training course is suitable to a wide range of professionals but will greatly benefit:
- Delegates who want to become more effective in planning and negotiating alliances
- Managers who are being prepared for promotion or higher levels of responsibility
- Delegates who may be considering new projects or additional assignments
- Managers who are looking to refresh their skills when working with others
- Leaders who need to communicate vision more effectively for better results
Course Content
Mastering Negotiation, Persuasion & Critical Thinking
Day One: Situational Negotiating Strategies
- Negotiation purpose: Common terms and best practice
- Developing mutually acceptable solutions through value claiming
- Adapting strategies to situations when building alliances
- Personality - strengths & weaknesses in negotiations
- Opening communication channels to maintain relationships
- Applying Interests and Positions for strategic advantage
Day Two: Applied Negotiation Skills
- How to reach 'win-win' in negotiation
- The keys to collaborative bargaining in partnering
- Leverage: What it is and how to use it?
- Negotiation tactics and aloys
- Dealing with difficult negotiators and barriers
- Ethics in negotiation
Day Three: Persuasion & Influence Skills for Negotiators
- Challenges of meetings – group and individual strategies
- Positive persuasion in challenging situations
- Applying rules of influential presentations to maximize impact
- Maintaining compatible body language & using logic, credibility and passion
- Dispute resolution and mediating for better outcomes
- Mediation techniques - practical exercise
Day Four: Higher Level Negotiation Skills for Challenging Situations
- Identifying and responding to signals and informal information
- Recovering from reversals, errors and challenges
- Developing a climate of trust
- Higher level conversation techniques
- Face to face negotiations; appreciating different cultures
- Practical Negotiation exercise and feedback
Day Five: Critical Thinking and Decision Making for Negotiators
- Gaining control and using information – formal and informal
- Thinking patterns, frameworks and tools for negotiators
- Identifying sources and testing assumptions
- Framing the problem
- Decision making under pressure
- Reviewing strategic alliances and building personal action
Successful Planning, Organising & Delegating
Creating Positive Attitudes to Change
- Planning for Change
- Challenging our base assumptions
- The cycle of improvement
- Positive thinking techniques
- Competences: Actions & Behaviours
- Delivering high standards of performance
Business Planning
- Defining Business Scope
- Setting clear objectives
- Reviewing organisational capabilities
- Business v project planning
- Identifying Keys to Successful outcomes
- Managing & mitigating risks
Skills for Successful Implementation
- Leaders’ role in employee attitudes
- Delivering clarity of purpose
- Motivating ourselves and others
- Managing and leading teams
- Managing oneself in time
- Delegating & empowering people
Effective Team Planning
- Teams or work groups
- Characteristics of high performing teams
- Team objectives v business objectives
- Team Roles v Individual Roles
- Developing team spirit
- Team behaviours
Success Depends on Individual Performance
- How people respond to change
- Overcoming resistance to change
- Why change is a constant
- Setting team goals
- Linking team and individual goals
- Personal action planning
The Certificate
- Anderson Certificate of Completion for delegates who attend and complete the training course
In Partnership With
Learn more about this course
Yes. The Leading with Excellence training course can be customised and delivered exclusively for organisations seeking a tailored learning solution. Course content can be adapted to address specific business objectives, operational challenges, industry requirements, and organisational priorities. Customised training allows teams to focus on the topics most relevant to their roles while supporting wider organisational development goals.
No. The Leading with Excellence training course is open to professionals from a wide range of backgrounds and experience levels. The course content is structured to provide value to both those who are new to the subject and experienced practitioners seeking to deepen their expertise. While some prior knowledge may enhance understanding of certain concepts, it is not a requirement for participation
The Leading with Excellence training course uses a variety of learning approaches to maximise participant engagement and knowledge retention. These may include expert-led presentations, practical exercises, case studies, group discussions, scenario-based activities, and collaborative learning opportunities. This approach encourages active participation and helps participants translate learning into practical workplace results.
The Leading with Excellence training course is suitable for professionals who want to expand their knowledge, strengthen their practical skills, and improve their effectiveness within their current or future roles. It is valuable for managers, team leaders, supervisors, specialists, consultants, and professionals seeking to stay current with industry developments and best practices. Whether your goal is career advancement, improved decision-making, or enhanced workplace performance, this course provides relevant knowledge and practical insights to support your professional ambitions.
If you would like additional information about the Leading with Excellence training course, our professional support team is available to assist with course enquiries, registration guidance, group bookings, and customised training requirements. We are committed to helping you identify the most suitable learning solution for your professional development goals.
- Phone / WhatsApp: +971 56 431 1661
- Email: [email protected]
- Website: anderson.ae
Participants attending the Leading with Excellence training course gain access to valuable industry insights, practical techniques, and internationally recognised best practices. The course helps professionals improve performance, strengthen confidence, broaden their perspective, and develop skills that contribute to both personal and organisational success. It also provides an excellent opportunity to exchange ideas and experiences with professionals from diverse sectors and backgrounds.
The Leading with Excellence training course combines practical knowledge, current industry practices, and expert guidance to create a highly relevant learning experience. Rather than focusing solely on theory, the course emphasises practical application, enabling participants to develop skills and approaches that can be implemented directly within their organisations. This balance of knowledge and practical relevance helps participants achieve meaningful and lasting professional impact.
Yes. Participants who successfully complete the Leading with Excellence training course will receive a Anderson Certificate of Completion, demonstrating their commitment to professional development and continuous learning. This certificate provides formal recognition of the knowledge and skills gained during the course and can support professional growth and career progression.
Still Have Questions?
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