Course Schedules

Classroom 8 Sessions
Online / Live
Live

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Course Modules

This training course is split into the following modules:

Our 10-day training courses consist of 2 modules that can be booked as a complete 10-day program or as individual 5-day courses.

Introduction

In today's competitive business landscape, proficiency in negotiation and communication is essential for forging alliances. Additionally, effective planning and organizational skills are critical to maintaining high productivity levels. This Leading with Excellence training course equips delegates with the necessary techniques and skills to excel in these domains. Through engaging methods such as case studies, discussions, exercises, and practical applications, participants will enjoy a dynamic learning experience tailored to enhance their performance in negotiation, communication, planning, and organization.

What are the Goals?

By attending this Anderson training course, delegates will be able to:

  • Develop an effective plan and strategy for establishing alliances
  • Gain confidence as negotiator who knows which behaviours to adopt for each stage of the negotiation
  • Recognize and counter the most common negotiating ploys
  • Practice and develop skills for influencing others – especially those who are vital to your long-term business development strategy
  • Successfully apply the principles of persuasion to key negotiation situations
  • Recognize internal and external influences on our daily planning
  • Understand and develop skills necessary to complete work on time
  • Learn how to organize work and projects to complete them successfully
  • Understand the characteristics of colleagues who do work in our teams
  • Develop positive interpersonal techniques for better team relationships

Who is this Training Course for?

This Anderson training course is suitable to a wide range of professionals but will greatly benefit:

  • Delegates who want to become more effective in planning and negotiating alliances
  • Managers who are being prepared for promotion or higher levels of responsibility
  • Delegates who may be considering new projects or additional assignments
  • Managers who are looking to refresh their skills when working with others
  • Leaders who need to communicate vision more effectively for better results

Course Content

MODULE I

Mastering Negotiation, Persuasion & Critical Thinking

Day 1
Day One: Situational Negotiating Strategies
  • Negotiation purpose: Common terms and best practice
  • Developing mutually acceptable solutions through value claiming
  • Adapting strategies to situations when building alliances
  • Personality - strengths & weaknesses in negotiations
  • Opening communication channels to maintain relationships
  • Applying Interests and Positions for strategic advantage
Day 2
Day Two: Applied Negotiation Skills
  • How to reach 'win-win' in negotiation
  • The keys to collaborative bargaining in partnering
  • Leverage: What it is and how to use it?
  • Negotiation tactics and aloys
  • Dealing with difficult negotiators and barriers
  • Ethics in negotiation
Day 3
Day Three: Persuasion & Influence Skills for Negotiators
  • Challenges of meetings – group and individual strategies
  • Positive persuasion in challenging situations
  • Applying rules of influential presentations to maximize impact
  • Maintaining compatible body language & using logic, credibility and passion
  • Dispute resolution and mediating for better outcomes
  • Mediation techniques - practical exercise
Day 4
Day Four: Higher Level Negotiation Skills for Challenging Situations
  • Identifying and responding to signals and informal information
  • Recovering from reversals, errors and challenges
  • Developing a climate of trust
  • Higher level conversation techniques
  • Face to face negotiations; appreciating different cultures
  • Practical Negotiation exercise and feedback 
Day 5
Day Five: Critical Thinking and Decision Making for Negotiators
  • Gaining control and using information – formal and informal
  • Thinking patterns, frameworks and tools for negotiators
  • Identifying sources and testing assumptions
  • Framing the problem
  • Decision making under pressure
  • Reviewing strategic alliances and building personal action
MODULE II

Successful Planning, Organising & Delegating

Day 6
Creating Positive Attitudes to Change
  • Planning for Change
  • Challenging our base assumptions
  • The cycle of improvement
  • Positive thinking techniques
  • Competences: Actions & Behaviours
  • Delivering high standards of performance
Day 7
Business Planning
  • Defining Business Scope
  • Setting clear objectives
  • Reviewing organisational capabilities
  • Business v project planning
  • Identifying Keys to Successful outcomes
  • Managing & mitigating risks
Day 8
Skills for Successful Implementation
  • Leaders’ role in employee attitudes
  • Delivering clarity of purpose
  • Motivating ourselves and others
  • Managing and leading teams
  • Managing oneself in time
  • Delegating & empowering people
Day 9
Effective Team Planning
  • Teams or work groups
  • Characteristics of high performing teams
  • Team objectives v business objectives
  • Team Roles v Individual Roles
  • Developing team spirit
  • Team behaviours
Day 10
Success Depends on Individual Performance
  • How people respond to change
  • Overcoming resistance to change
  • Why change is a constant
  • Setting team goals
  • Linking team and individual goals
  • Personal action planning

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
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