Course Schedules

Classroom 8 Sessions
Online / Live
Live

No dates scheduled

Training Course Overview

Leadership for Administrative Professionals Training Course develops the practical leadership skills required to enhance effectiveness, influence, and workplace impact. This Leadership Training for Administrative Professionals focuses on empowering individuals who play a central role in coordinating tasks, supporting teams, and managing daily operations.

Administrative professionals often lead without formal authority, making strong communication, adaptability, and confidence essential. This course builds a leadership mindset that supports clear decision-making, effective relationship management, and the ability to guide others through change. Participants explore key leadership behaviors such as setting direction, managing resistance, and improving collaboration across teams.

Through a focus on emotional intelligence, communication, and self-management, participants learn how to contribute more strategically to organizational success. By the end of this Leadership for Administrative Professionals Training Course, learners will be equipped to lead with clarity, calmness, and confidence in their roles.

Training Course Objectives

Leadership Training for Administrative Professionals objectives are designed to strengthen influence, interpersonal effectiveness, and leadership capability in everyday work situations. The course equips participants with practical tools to manage responsibilities while leading with confidence.

By the end of this Leadership for Administrative Professionals Training Course, participants will be able to:

  • Influence decisions and support organizational change effectively
  • Manage evolving roles, responsibilities, and working relationships
  • Apply priority-setting and time management strategies to achieve goals
  • Analyze and handle conflict, office dynamics, and challenging behaviors
  • Use emotional intelligence and active listening to improve collaboration
  • Build confidence and strengthen leadership presence in daily interactions

Designed for

Leadership for Administrative Professionals Training Course is designed for individuals who support teams, manage workflows, and coordinate key organizational activities. It is ideal for professionals seeking to expand their leadership capabilities without requiring a formal leadership title.

This Leadership Training for Administrative Professionals is suitable for:

  • Office managers responsible for team coordination
  • Coordinators managing workflows and communication
  • Supervisors and team leaders
  • Senior secretaries and administrative professionals
  • Project managers supporting team delivery
  • New leaders transitioning into leadership responsibilities

Learning Methods

Leadership for Administrative Professionals Training Course uses an interactive and experience-based learning approach to ensure practical understanding and real-world application. The course connects leadership concepts directly to administrative roles and workplace challenges.

Participants engage in guided discussions, role-based scenarios, and group activities that reflect real administrative situations. Practical exercises focus on communication techniques, conflict resolution, decision-making, and leadership behaviors. Structured case examples and reflection sessions help reinforce learning and build confidence.

The course also incorporates self-assessment, peer learning, and practical tools such as planning techniques and feedback exercises. These methods ensure participants develop strong leadership presence, emotional intelligence, and the ability to apply leadership skills immediately in their professional environment.

Course Content

Day 1

The Administrator as Leader

  • Setting the direction for your office and team
  • Choosing the right leadership styles for every situation
  • The difference between managers and leaders
  • How to think, feel and act like a leader
  • How to demonstrate authority diplomatically
  • How to create your office culture and overcome resistance to change
Day 2

Confident, Clear and Considerate Communication

  • Common communication styles
  • How to be an assertive communicator
  • Understand personality typesand handling difficult behaviours
  • Confident body language and voice usage
  • Gender and cultural considerations in communication
  • Running meetings that get results
Day 3

Working with Others

  • Coaching Skills and giving feedback
  • Managing conflict and learning to listen
  • Delegating and working with an assistant
  • Building a positive motivated team
  • Mastering office politics
  • Giving dynamic and influential presentations
Day 4

The Leader Tool Box

  • Making better decisions faster
  • Mind Mapping for improved creativity, problem solving, planning and decision making
  • Planning events and projects
  • Creativity and problem solving for you and your team
  • Attending conferences and networking events
  • Creating a green workplace
Day 5

The Self Managing Leader

  • Developing self belief and self confidence
  • The power of sub-conscious mind
  • Using emotional intelligence at work
  • The 8 habits of highly effective leaders
  • Where to go next? Lifelong learning and career development

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
FREQUENTLY ASKED QUESTIONS

Learn more about this course

Yes. The Leadership for Administrative Professionals training course can be customised and delivered exclusively for organisations seeking a tailored learning solution. Course content can be adapted to address specific business objectives, operational challenges, industry requirements, and organisational priorities. Customised training allows teams to focus on the topics most relevant to their roles while supporting wider organisational development goals.

No. The Leadership for Administrative Professionals training course is open to professionals from a wide range of backgrounds and experience levels. The course content is structured to provide value to both those who are new to the subject and experienced practitioners seeking to deepen their expertise. While some prior knowledge may enhance understanding of certain concepts, it is not a requirement for participation

The Leadership for Administrative Professionals training course uses a variety of learning approaches to maximise participant engagement and knowledge retention. These may include expert-led presentations, practical exercises, case studies, group discussions, scenario-based activities, and collaborative learning opportunities. This approach encourages active participation and helps participants translate learning into practical workplace results.

The Leadership for Administrative Professionals training course is suitable for professionals who want to expand their knowledge, strengthen their practical skills, and improve their effectiveness within their current or future roles. It is valuable for managers, team leaders, supervisors, specialists, consultants, and professionals seeking to stay current with industry developments and best practices. Whether your goal is career advancement, improved decision-making, or enhanced workplace performance, this course provides relevant knowledge and practical insights to support your professional ambitions.

If you would like additional information about the Leadership for Administrative Professionals training course, our professional support team is available to assist with course enquiries, registration guidance, group bookings, and customised training requirements. We are committed to helping you identify the most suitable learning solution for your professional development goals.

 

Participants attending the Leadership for Administrative Professionals training course gain access to valuable industry insights, practical techniques, and internationally recognised best practices. The course helps professionals improve performance, strengthen confidence, broaden their perspective, and develop skills that contribute to both personal and organisational success. It also provides an excellent opportunity to exchange ideas and experiences with professionals from diverse sectors and backgrounds.

The Leadership for Administrative Professionals training course combines practical knowledge, current industry practices, and expert guidance to create a highly relevant learning experience. Rather than focusing solely on theory, the course emphasises practical application, enabling participants to develop skills and approaches that can be implemented directly within their organisations. This balance of knowledge and practical relevance helps participants achieve meaningful and lasting professional impact.

Yes. Participants who successfully complete the Leadership for Administrative Professionals training course will receive a Anderson Certificate of Completion, demonstrating their commitment to professional development and continuous learning. This certificate provides formal recognition of the knowledge and skills gained during the course and can support professional growth and career progression.

Get In Touch

Still Have Questions?

Can’t find what you are looking for? Contact us and we’ll be happy to assist you with course details, corporate bookings, or technical support.

Expand Your Skills

Related Training Courses