Managing Employee Performance,
Behaviour and Attitudes

Managing Employee Performance, Behaviour and Attitudes Training Course addresses one of the most complex challenges in today’s workplace—effectively managing people. Employee behaviour, workplace attitudes, and performance levels can significantly influence organisational success, yet many leaders and supervisors struggle to manage these areas confidently and consistently.

This practical Employee Performance Management course provides the essential skills needed to handle people issues professionally and constructively. Participants will explore performance improvement planning, emotional intelligence, feedback techniques, and talent management strategies that strengthen workplace relationships and productivity.

The course focuses on equipping managers with structured approaches to managing employee performance, addressing behavioural challenges, and improving workplace attitudes. By developing stronger communication skills and understanding group dynamics, delegates will be better prepared to lead teams, resolve difficulties, and create a positive and performance-driven work environment.

Managing Employee Performance, Behaviour and Attitudes equips participants with practical tools to manage performance challenges and workplace behaviour effectively. This Employee Performance Management training course strengthens leadership capability in handling people issues with confidence and professionalism.

By attending this training course, delegates will be able to:

• Identify and explain the key competencies of Emotional Intelligence (EI)
• Recognise examples of performance decline and apply appropriate interventions
• Differentiate clearly between talent management and succession planning
• Develop a business case for effective performance appraisal systems
• Evaluate the fundamentals of group dynamics and their impact on team performance

Managing Employee Performance, Behaviour and Attitudes Training Course is suitable for professionals across all sectors who are responsible for managing people and workplace performance. It is particularly valuable for those seeking to improve their people management skills and address employee behaviour challenges constructively.

This training course will benefit:

• Leaders, managers, and supervisors aiming to enhance people management capability
• HR personnel, including HR Business Partners
• Supervisors, middle managers, and department heads
• Learning and Development professionals
• Staff interested in strengthening their skills in managing performance and workplace behaviour

This Managing Employee Performance, Behaviour and Attitudes course uses an interactive and practical approach to develop real-world people management skills. Participants engage in structured discussions, guided exercises, and scenario-based learning focused on workplace performance and behaviour management.

The course incorporates self-assessment tools such as the Johari Window and personality style exploration to deepen self-awareness and understanding of others. Role-play activities and simulated performance interviews allow delegates to practice communication techniques, feedback delivery, and performance improvement planning.

Group discussions explore emotional intelligence, behavioural reinforcement theory, and managing difficult individuals in professional settings. Participants will also examine performance appraisal structures, multicultural considerations, and strategies for handling aggression and conflict. The course concludes with personal action planning to support sustainable improvement in managing employee performance and workplace attitudes.