Course Schedules

Classroom 7 Sessions
Online / Live
Live

No dates scheduled

Introduction

The Art of Making Leaders is a practical training course designed to equip new managers and supervisors with the essential skills for effective leadership and team management. This course emphasizes key areas such as proactive planning, communication, time management, relationship-building, and client-focused thinking, providing participants with the tools to lead teams successfully and drive performance.

Participants will explore strategies to build productive working relationships, motivate teams, and implement structured goals and performance standards. By focusing on human interaction, leadership techniques, and organizational awareness, this leadership development course enables emerging leaders to navigate challenges confidently and create a positive impact within their teams and organizations.

What are the Goals?

Leadership skill development for new managers focuses on building the foundation for effective team management, strategic planning, and communication. This training course helps participants apply practical leadership techniques to drive results.

By the end of this training course, participants will be able to:

  • Develop and strengthen the core skills required for effective management and supervision
  • Set goals and plan efficiently to support team and organizational objectives
  • Apply strategies that encourage strategic thinking and customer-focused decision-making
  • Use positive techniques to build strong, productive working relationships
  • Implement team-building, motivation, and performance improvement strategies
  • Understand and utilize effective communication methods
  • Recognize the importance of performance standards, goals, and objectives in achieving success

Who is this Training Course for?

Leadership development training is ideal for professionals stepping into management or supervisory roles and those preparing for leadership responsibilities. This course provides foundational skills for leading teams effectively across industries.

This training course will greatly benefit:

  • Newly appointed managers or supervisors
  • Potential leaders aiming to strengthen foundational management skills
  • Professionals responsible for managing teams or groups across functional disciplines
  • Individuals from any industry, including services, seeking to enhance leadership capabilities

How will this Training Course be Presented?

Leadership learning for new managers combines interactive, reflective, and practical approaches to ensure maximum comprehension and application. This training course uses action learning, group discussions, video case studies, and self-reflection exercises to reinforce learning.

Participants engage in hands-on exercises to practice goal-setting, planning, time management, and team-building techniques. Communication strategies, relationship-building approaches, and problem-solving exercises allow participants to apply concepts in realistic scenarios.

Through this blended learning approach, the Art of Making Leaders Training Course ensures participants leave with actionable leadership skills, the ability to manage teams effectively, and a clear plan for personal and team improvement.

Course Content

Day 1

Leadership Skills Required of a New Manager / Supervisor

  • Understanding of your management and supervisory leadership skills and development needs
  • Challenges managers and supervisors face in a VUCA world
  • The difference between leadership and management and the role of the manager
  • Identifying how organisations evolve and change over time
  • The new thinking about leadership in today’s successful organisations
  • Understanding the managers role in supporting strategic management and customer focus
Day 2

Importance of Goal Setting and Planning for a New Manager / Supervisor

  • Developing goals and objectives that align with the company’s strategic and business plan
  • Developing and maintaining personal goals, objectives and actions
  • Developing a concept of planning based on recognised tools and approaches and standardised principles
  • Identifying the role of stakeholders in effective planning
  • Using a planning process to set planning goals and get work started
  • Developing and implementing goals and plans with your team
Day 3

Time Management and Communication as Effective Disciplines for New Managers / Supervisors

  • Understanding how time is used in the working situation by self and others
  • Determining the challenges for effective time management
  • Using a process to identify time issues and solutions to the issues
  • Learning how delegation and empowerment are used in time management
  • Using effective communication to foster efficiency
  • Understanding the impacts of verbal and non-verbal communication on time management and performance
Day 4

How New Managers / Supervisors Build Effective Working Relationships

  • Characteristics of effective working relationships
  • Identification of the personal communication and relationship building styles and approaches
  • Exploring your strengths and challenges when building working relationships
  • Tools and approaches to support the development of trust with colleagues and others
  • Understanding stages of team development and how it can be supported and managed
  • Understanding how to work effectively with different personalities and styles
Day 5

Developing Personal and Work Group Improvement Plans

  • Encouraging and supporting innovation and creativity leading to improvements
  • Understanding and managing interpersonal work group dynamics and relationships
  • Identification of the differing responses to change within teams and colleagues
  • Dealing with change resistance
  • Developing action plans for personal and work group improvement

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
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