An Intensive 5-day Training Course
Certified Psychological Safety Leader (CPSL)
The Complete Course on Psychological Safety and Empathy in Leadership
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 24-28 Nov 2025 | London - UK | $6,950 | RESERVE A SEAT |
| 09-13 Feb 2026 | London - UK | $6,950 | RESERVE A SEAT |
| 11-15 May 2026 | Dubai - UAE | $6,950 | RESERVE A SEAT |
| 24-28 Aug 2026 | Barcelona - Spain | $6,950 | RESERVE A SEAT |
| 23-27 Nov 2026 | Amsterdam - The Netherlands | $6,950 | RESERVE A SEAT |
| Date | Venue | Fee | |
|---|---|---|---|
| 29 Dec 2025-02 Jan 2026 | Online | $3,950 | RESERVE A SEAT |
| 06-10 Apr 2026 | Online | $3,950 | RESERVE A SEAT |
| 19-23 Oct 2026 | Online | $3,950 | RESERVE A SEAT |
Training Course Overview
Unlock the full potential of your team by cultivating a culture of trust, empathy, and open communication. The Certified Psychological Safety Leader (CPSL) training course equips leaders with the knowledge, mindset, and actionable tools to build psychologically safe workplaces—where team members feel confident to share ideas, raise concerns, admit mistakes, and contribute without fear of judgment or retaliation.
Psychological safety and empathetic leadership are not just soft skills—they are foundational to high-performing teams and organizational success. This course delves deep into the core principles of psychological safety, helping leaders understand the complex relationship between fear, trust, and team dynamics. Participants will learn how to recognize emotional cues, respond with emotional intelligence, and create inclusive environments that encourage honest dialogue and continuous learning.
Through interactive learning methods—including group discussions, real-world case studies, and hands-on exercises—participants will develop practical strategies to foster team engagement, strengthen collaboration, and lead with authenticity and resilience.
Key Takeaways:
- Understand the science and significance of psychological safety in the workplace
- Cultivate empathy as a core leadership capability
- Recognize and respond to emotional and behavioral signals in teams
- Facilitate transparent, judgment-free conversations
- Strengthen team trust, innovation, and performance
- Apply inclusive leadership techniques that promote engagement and belonging
Training Course Objectives
By the end of this Certified Psychological Safety Leader (CPSL) training course, participants will be able to:
- Explain the core principles of psychological safety and analyze how it influences team performance, innovation, and organizational culture
- Apply empathetic leadership practices to cultivate trust, strengthen engagement, and foster a collaborative team environment
- Recognize and address common barriers to open communication, and design safe, judgment-free spaces for honest feedback and dialogue
- Enhance emotional intelligence (EQ) to better understand team dynamics, support psychological wellbeing, and reduce fear-based behavior in the workplace
- Develop and implement a personalized leadership action plan to integrate psychological safety and empathy into daily leadership practices, team interactions, and organizational initiatives
Designed for
This training course is suitable to a wide range of professionals but will greatly benefit:
- Executives and senior managers
- Team leaders and department heads
- HR and talent development professionals
- Change agents and transformation leaders
- Anyone responsible for people leadership or team culture
Learning Methods
This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.
The Course Outline
- The science and impact of psychological safety in the workplace
- Amy Edmondson’s framework and its application in leadership
- The cost of silence: fear-based cultures vs. open cultures
- Recognizing signs of psychological unsafety in teams
- Leader’s role in shaping safe-to-speak environments
- Defining empathy and its distinction from sympathy and compassion
- Empathy as a leadership strength and emotional intelligence pillar
- Recognizing emotional cues in yourself and others
- Techniques to practice active listening and emotional validation
- Building emotional rapport with diverse teams
- Creating psychological contracts with your team
- Modeling vulnerability and humility as a leader
- Encouraging failure tolerance and learning from mistakes
- Handling difficult conversations with care and empathy
- Establishing boundaries while staying emotionally connected
- Removing communication barriers and hierarchical fear
- Inclusive leadership: inviting all voices to the table
- Facilitating open dialogue in team meetings and reviews
- Encouraging feedback without retribution
- Designing mechanisms for continuous, open communication
- Assessing your team’s psychological safety levels
- Leadership self-assessment: empathy and safety indicators
- Coaching others to lead with empathy and safety
- Crafting a leadership action plan
Accreditation
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
- Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment
In Association With
Learn More About
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How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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