Course Schedules

Classroom 3 Sessions
Online / Live
Live

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Course Modules

This training course is split into the following modules:

Our 15-day training courses consist of 3 modules that can be booked as a complete 15-day program or as individual 5-day courses.

Introduction

Welcome to the Anderson Certificate in Leadership & Behavioural Management Excellence course—a transformative journey for your career! As Jack Welch, the former CEO of General Electric, once asserted, 'An organization's capacity to learn and promptly apply that learning is the ultimate competitive edge.' Similarly, it's been wisely remarked that, 'A remarkable leader is someone who can unite ordinary individuals to achieve extraordinary outcomes.' This course is designed to be dynamic and action-oriented, tailored for leaders driven by results.

Over the span of this intensive 15-day Anderson training, delegates will gain invaluable insights and skills for making impactful leadership decisions. Understanding the personalities of team members, empathizing with them effectively, and mastering vital interpersonal skills are essential facets of effective leadership. Delegates will delve into enhancing self-awareness, learning effective self-motivation techniques, and discovering strategies for motivating their teams to achieve peak performance.

What are the Goals?

By attending this Anderson training course, delegates will be able to:

  • Understand best practices in leadership decision making processes
  • Provide the rationale for the dynamics of effective leadership
  • Implement the latest state of the art for creative leadership decision making
  • Discuss and learn the dynamics of leadership styles through case studies & exercises
  • Develop an action plan to implement effective leadership
  • How to motivate themselves and others
  • Improve and enhance their communication skills
  • How to enhance your leadership abilities to bring about innovation and enterprise skills
  • Know how to develop powerful self-coaching techniques
  • Applying creative problem solving in the workplace

Who is this Training Course for?

This training course is suitable to a wide range of professionals, but will greatly benefit:

  • Team leaders
  • Supervisors
  • Managers
  • Senior managers
  • Board level executives and non-executives

Course Content

MODULE I

Leadership, Innovation & Enterprise Skills

Day 1
Successful Leadership Styles
  • Inspirational leadership dynamics
  • The challenge of personal leadership development
  • Understanding and developing others
  • Proactive empowering Leadership
  • Delegation as a coaching leadership style
  • How to motivate yourself and others
  • Integrating Quality Management into Leadership Practices
  • Establishing Quality Standards for Leadership
Day 2
Driving Radical Innovation
  • Reprogramming the subconscious mind for radical change
  • Understanding the powerful thinking dynamic
  • Creative innovation
  • Unleashing the power of the mind
  • Cultivating creative innovation
  • Managing change creatively
  • Quality Management in Innovation Processes
  • Implementing Quality Control in Creative Projects
Day 3
Entrepreneurial Leadership
  • Optimizing your personal leadership strengths
  • Becoming an environmental change agent
  • Developing personal empowerment
  • Using transformational vocabulary
  • Maximizing essential communication principles
  • Understanding the 3 major levels of communication
  • Quality Assurance in Entrepreneurial Ventures
  • Building a Culture of Continuous Improvement
Day 4
Accountable Communication
  • What is accountability in communication dynamics
  • Improving character and personal credibility
  • Leading with integrity
  • Sharpen your communication skills
  • Listening with the heart
  • Inspiring and guiding the team
  • Quality Management in Communication
  • Enhancing Quality through Effective Feedback
Day 5
Developing Emotionally Intelligent Organizations
  • Building a powerful, productive team
  • Forging emotionally intelligent teams
  • Resolving conflicts using emotional intelligence
  • Communicate your vision with a proactive plan of action
  • Organizational awareness that produces results
  • Leading emotionally intelligent organizations
  • Quality Management Systems and Emotional Intelligence
  • Leveraging Emotional Intelligence for Quality Improvement
MODULE II

Decisions, Dynamics & Leadership Styles

Day 6
Self-Awareness for Dynamic Leadership
  • Recognise self-talk and how it affects perception
  • Knowing you
  • Be aware of strengths & weaknesses
  • Growing relationships with others
  • Removing emotional and mental blind spots
  • Case study of decisive leadership
Day 7
The Decision-Making Process
  • What is decision-making?
  • Importance of decision-making
  • Decision-making skills assessment
  • Steps for the decision-making process
  • Developing alternatives through brainstorming
  • How to select the best option
Day 8
Dynamic Leadership for Team Performance
  • Leadership characteristics of a dynamic leader
  • Developing openness to other ideas and alternatives
  • Connecting through collaborative communication
  • Building camaraderie for team cohesion
  • Giving constructive feedback
  • Influencing the team towards a shared vision
Day 9
Finding Options and Solutions
  • Styles of decision-making
  • Importance of real facts
  • How to gather information
  • Analytical tools for problem solving
  • How to encourage your team’s creativity
  • Engaging positive responses to ideas through nonverbal communication
Day 10
Decisive Leadership for Timely Decisions
  • Setting deadlines
  • How to delegate decisions
  • Being prepared for bad decisions
  • Focus on positive change
  • Take your time seriously
  • Map out your plans
MODULE III

Behavioural Intelligence at Work

Day 11
Day One: Foundations of Behavioural Intelligence
  • Introduction to the concept, scope, and value of behavioural intelligence
  • Differences and connections between behavioural intelligence, emotional intelligence, and personality
  • The psychology of human behaviour and how it shapes workplace outcomes
  • Identifying behavioural triggers, habitual responses, and behavioural blind spots
  • Understanding personality types and behavioural styles in professional environments
  • Self-assessment: evaluating personal behavioural tendencies and potential impact on others
  • Case study comparison: the behavioural traits of high-performing vs. low-performing teams
  • Reflection activity: mapping personal strengths, weaknesses, and development opportunities
Day 12
Day Two: Developing a High-Performance Mindset
  • The science of mindset: how core beliefs influence behaviour, resilience, and results
  • Fixed vs. growth mindset: identifying limitations and opportunities
  • Techniques for shifting from reactive thinking to proactive behavioural planning
  • Recognising and overcoming internal barriers, self-doubt, and limiting thought patterns
  • Behavioural reframing: transforming challenges into learning and growth opportunities
  • Tools for building a resilient, solution-oriented, and improvement-focused mindset
  • Workshop: developing a personalised growth mindset transformation plan
  • Group activity: analysing challenging workplace situations from a behavioural mindset perspective
Day 13
Day Three: Attitude, Emotional Balance & Behavioural Mastery
  • Understanding attitude as a powerful behavioural component that shapes performance
  • The influence of positive and negative attitudes on workplace culture and team dynamics
  • Recognising emotional triggers and how they affect behaviour under stress
  • Techniques for emotional regulation, maintaining calm, and choosing constructive reactions
  • Responding vs. reacting: strengthening self-control during conflict or pressure
  • Practical methods for managing frustration, resistance, and interpersonal tension
  • Behavioural modelling: adopting attitudes that inspire confidence and cooperation
  • Group simulations: realigning attitudes and behaviours in difficult workplace scenarios
Day 14
Day Four: Behavioural Communication & Collaborative Effectiveness
  • The behavioural impact of communication styles on workplace relationships
  • Behaviour-driven communication tools for clarity, trust, and influence
  • Behavioural listening techniques for stronger understanding and rapport
  • Managing conflict productively and navigating difficult conversations
  • Using behavioural intelligence to influence, persuade, and motivate others without authority
  • Collaborative behavioural patterns that support teamwork, trust, and problem-solving
  • Behavioural leadership: using behaviour as a tool to set standards and inspire others
  • Team workshop: mapping behavioural communication strengths and improvement areas
Day 15
Day Five: Productivity Through Behavioural Excellence
  • Behavioural habits that lead to sustained productivity, focus, and consistency
  • Identifying behavioural obstacles such as procrastination, distraction, and reactive work
  • Designing behaviour-based systems for daily planning and effective prioritisation
  • Building behavioural discipline through routines, accountability patterns, and habit stacking
  • Reducing behavioural noise and improving concentration during critical tasks
  • Techniques for sustaining behavioural change and preventing regression
  • Developing a personal behavioural improvement roadmap aligned with professional goals
  • Final workshop: creating an actionable, long-term behavioural strategy for workplace success

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
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