An Intensive 5-day Training Course
Giving and Receiving Feedback
The Fundamentals of Good People Management
and Excellent Communication Skills
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 08-12 Dec 2025 | Milan - Italy | $5,950 | RESERVE A SEAT |
| 30 Mar-03 Apr 2026 | Paris - France | $5,950 | RESERVE A SEAT |
| 25-29 May 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 14-18 Sep 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 07-11 Dec 2026 | Milan - Italy | $5,950 | RESERVE A SEAT |
Training Course Overview
Mastering the art of giving and receiving feedback is crucial for individuals across all organizational roles. Yet, these skills are often overlooked in professional training and development programs. Feedback plays a pivotal role in guiding progress towards goals. Constructive and transparent feedback fosters an environment of engagement in the workplace, supported by research indicating that highly engaged workplaces maintain regular feedback practices.
This Giving and Receiving Feedback training course emphasizes the development of essential skills in both giving and receiving feedback. It is designed to enhance foundational principles of effective people management and advanced communication techniques.
This Anderson training course will feature:
- Dynamic development of your communication skills
- Incisive ways to examine yourself and your strengths and weaknesses
- Discovering how to use motivational coaching methods
- Expanding your abilities to provide feedback in an emotionally intelligent way
- Enhancing your personal and people management skills
Training Course Objectives
By the end of this Anderson training course, participants will be able to:
- Understand the principles of effective feedback
- Understand how to communicate effectively with all people
- Develop skills in motivational coaching
- Set effective performance goals
- Understand and remove communication barriers
Designed for
This Anderson training course is suitable for a wide range of professionals but will greatly benefit:
- Anyone who gives and receives feedback
- Team leaders, supervisors, section heads and managers
- Technical professionals moving into management positions
- Professionals who want to improve their interpersonal skills
- Anyone who wants to become an effective leader in their work role
Learning Methods
This training course will utilise various proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This practical and hands-on course will include interactive exercises, games, roleplays, video analysis and case studies, visual presentation, and group teamwork.
The Course Outline
- Understanding feedback – why it matters
- Human behaviour – an introduction
- Emotional Intelligence (EI) – an introduction
- Giving feedback using EI
- A personal career SWOT analysis
- Active listening
- Questioning techniques
- Understanding your communication style
- Language - verbal and non-verbal (body language)
- The SOLER Model for improved communication
- Making performance appraisal work
- Preparing for appraisal meetings
- Setting SMART Goals
- Dealing with poor performance
- Personal Improvement Planning (PIP)
- Distinguishing between coaching, mentoring, and training
- Key coaching skills
- Motivational coaching skills
- PKP and Cause and Effect
- Coaching practice
- The psychology of the group
- The Stages of Team Development
- Evaluating Team Performance
- Avoiding groupthink
- Your Personal Action Plan
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
In Association With
Learn More About
this course
How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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