An Intensive 5-day Training Course
Giving and Receiving Feedback
Master Feedback Skills to Enhance Communication, Coaching, and Team Performance
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 30 Mar-03 Apr 2026 | Paris - France | $5,950 | RESERVE A SEAT |
| 25-29 May 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 14-18 Sep 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 07-11 Dec 2026 | Milan - Italy | $5,950 | RESERVE A SEAT |
| 29 Mar-02 Apr 2027 | Paris - France | $5,950 | RESERVE A SEAT |
| 24-28 May 2027 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 13-17 Sep 2027 | London - UK | $5,950 | RESERVE A SEAT |
| 06-10 Dec 2027 | Milan - Italy | $5,950 | RESERVE A SEAT |
Training Course Overview
Giving and Receiving Feedback Training Course focuses on developing essential skills for delivering and receiving feedback effectively, a critical capability for strong people management and workplace communication. Constructive feedback drives individual growth, improves team performance, and fosters an engaged and productive work environment. Research shows organisations with regular feedback practices achieve higher engagement and better outcomes.
This training course equips participants with practical tools to enhance communication, emotional intelligence, and coaching abilities. Participants will learn how to provide feedback that motivates, guides performance, and supports development, as well as how to receive feedback with openness and adaptability. By mastering these skills, participants strengthen their management capabilities, improve interpersonal relationships, and create a culture of continuous improvement and trust within their teams and organisations.
Training Course Objectives
Feedback and communication skills are developed throughout this training course to support effective people management, goal achievement, and professional growth. Participants gain confidence in applying motivational and emotionally intelligent approaches to feedback.
By the end of this course, participants will be able to:
- Understand the principles of effective feedback and how it drives performance
- Communicate clearly and constructively with colleagues at all levels
- Apply motivational coaching techniques to enhance engagement and development
- Set and evaluate effective performance goals using structured approaches
- Recognise and overcome communication barriers to strengthen workplace relationships
Designed for
Giving and Receiving Feedback Training is designed for professionals who want to strengthen their communication, coaching, and management capabilities. This course supports individuals responsible for guiding performance, developing others, and fostering team engagement.
This training course is particularly suitable for:
- Team leaders, supervisors, section heads, and managers
- Technical professionals transitioning into management roles
- Individuals seeking to improve interpersonal and communication skills
- Professionals responsible for performance management or staff development
- Anyone aiming to become an effective leader in their work environment
Learning Methods
Feedback and communication learning is delivered through interactive, hands-on methods designed to ensure understanding, skill application, and retention. The Giving and Receiving Feedback Training Course uses proven adult learning techniques to create a dynamic and practical learning experience.
Participants engage in role plays, group exercises, games, video analysis, and case studies to practice giving and receiving feedback in realistic scenarios. Self-assessments and reflections enhance awareness of personal communication style, strengths, and areas for improvement. Facilitated discussions and collaborative activities allow participants to apply coaching principles, explore feedback techniques, and create actionable improvement plans. This blended methodology ensures participants leave with practical skills that can be immediately applied to improve team performance and communication.
The Course Outline
- Understanding feedback – why it matters
- Human behaviour – an introduction
- Emotional Intelligence (EI) – an introduction
- Giving feedback using EI
- A personal career SWOT analysis
- Active listening
- Questioning techniques
- Understanding your communication style
- Language - verbal and non-verbal (body language)
- The SOLER Model for improved communication
- Making performance appraisal work
- Preparing for appraisal meetings
- Setting SMART Goals
- Dealing with poor performance
- Personal Improvement Planning (PIP)
- Distinguishing between coaching, mentoring, and training
- Key coaching skills
- Motivational coaching skills
- PKP and Cause and Effect
- Coaching practice
- The psychology of the group
- The Stages of Team Development
- Evaluating Team Performance
- Avoiding groupthink
- Your Personal Action Plan
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
In Association With
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How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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