Giving and Receiving Feedback

An Intensive 5-day Training Course

Giving and Receiving Feedback

The Fundamentals of Good People Management
and Excellent Communication Skills

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
26-30 May 2025Dubai - UAE$5,950RESERVE A SEAT
15-19 Sep 2025London - UK$5,950RESERVE A SEAT
08-12 Dec 2025Milan - Italy$5,950RESERVE A SEAT
30 Mar-03 Apr 2026Paris - France$5,950RESERVE A SEAT

Training Course Overview

Mastering the art of giving and receiving feedback is crucial for individuals across all organizational roles. Yet, these skills are often overlooked in professional training and development programs. Feedback plays a pivotal role in guiding progress towards goals. Constructive and transparent feedback fosters an environment of engagement in the workplace, supported by research indicating that highly engaged workplaces maintain regular feedback practices.

This Giving and Receiving Feedback training course emphasizes the development of essential skills in both giving and receiving feedback. It is designed to enhance foundational principles of effective people management and advanced communication techniques.

This Anderson training course will feature:

  • Dynamic development of your communication skills
  • Incisive ways to examine yourself and your strengths and weaknesses
  • Discovering how to use motivational coaching methods
  • Expanding your abilities to provide feedback in an emotionally intelligent way
  • Enhancing your personal and people management skills

Training Course Objectives

By the end of this Anderson training course, participants will be able to:

  • Understand the principles of effective feedback
  • Understand how to communicate effectively with all people
  • Develop skills in motivational coaching
  • Set effective performance goals
  • Understand and remove communication barriers

Designed for

This Anderson training course is suitable for a wide range of professionals but will greatly benefit:

  • Anyone who gives and receives feedback
  • Team leaders, supervisors, section heads and managers
  • Technical professionals moving into management positions
  • Professionals who want to improve their interpersonal skills
  • Anyone who wants to become an effective leader in their work role

Learning Methods

This training course will utilise various proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This practical and hands-on course will include interactive exercises, games, roleplays, video analysis and case studies, visual presentation, and group teamwork.

The Course Outline

Day One: The Principles of Effective Feedback
  • Understanding feedback – why it matters
  • Human behaviour – an introduction
  • Emotional Intelligence (EI) – an introduction
  • Giving feedback using EI
  • A personal career SWOT analysis
Day Two: Improved Communication Skills
  • Active listening
  • Questioning techniques
  • Understanding your communication style
  • Language - verbal and non-verbal (body language)
  • The SOLER Model for improved communication
Day Three: Giving and Receiving Feedback – The Essentials
  • Making performance appraisal work
  • Preparing for appraisal meetings
  • Setting SMART Goals
  • Dealing with poor performance
  • Personal Improvement Planning (PIP)
Day Four: Motivational Coaching Skills
  • Distinguishing between coaching, mentoring, and training
  • Key coaching skills
  • Motivational coaching skills
  • PKP and Cause and Effect
  • Coaching practice
Day Five: Effective Teamwork Feedback
  • The psychology of the group
  • The Stages of Team Development
  • Evaluating Team Performance
  • Avoiding groupthink
  • Your Personal Action Plan

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course
Course Enquiry

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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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