Course Schedules

Classroom 7 Sessions
Online / Live
Live

Introduction

Certificate in HR Administration Training Course provides a practical and structured understanding of modern Human Resource Management (HRM). As HR functions continue to evolve, organisations require skilled HR administrators who can manage systems, support employees, and ensure compliance with best practice standards.

This HR Administration Course explores the key responsibilities of the HR department, including recruitment, performance management, employee relations, and training administration. It introduces contemporary HR tools, HR databases, and secure employee record management systems that are essential in today’s workplace.

Participants will develop the practical knowledge and administrative skills required to operate confidently within diverse organisational environments. From employee resourcing and reward strategies to performance appraisal systems and training needs analysis, this HR Administration Training Course equips professionals to add measurable value to their HR function.

What are the Goals?

Certificate in HR Administration Training Course aims to strengthen both the technical and behavioural competencies required in a professional HR environment. It focuses on developing practical administrative expertise aligned with best practice HR standards.

By attending this training course, delegates will be able to:

  • Describe a best practice approach to core HR administrative activities
  • Evaluate the advantages and limitations of training assessment methods
  • Apply effective techniques when supporting employees and resolving workplace issues
  • Demonstrate understanding of employee resourcing, recruitment, and reward systems
  • Design secure processes to maintain confidentiality of employee information
  • Support performance management systems in multicultural working environments

Who is this Training Course for?

Certificate in HR Administration Course is designed for professionals seeking a comprehensive understanding of HR operations and administrative excellence. It is particularly valuable for individuals aiming to strengthen their practical HR knowledge or transition into HR roles.

This training course will greatly benefit:

  • HR Administrators and HR Assistants
  • HR Officers seeking a deeper understanding of HR principles
  • Newly appointed HR Business Partners
  • Professionals who have recently joined an HR Department
  • Individuals working in HR without formal HR qualifications
  • Technical staff transferring into an HR function
  • Professionals aspiring to enter the HR field
  • Existing HRM personnel who wish to stay up to date with current HR practices

How will this Training Course be Presented?

Certificate in HR Administration Training Course uses an interactive and application-focused learning approach to ensure practical understanding of HR administration processes. Participants will engage in structured discussions, guided exercises, and practical case studies reflecting real HR challenges.

The course incorporates scenario-based learning to explore recruitment and selection, performance appraisal systems, employee reward strategies, and training needs analysis (TNA). Delegates will examine HR databases, employee record security, and absenteeism management techniques through facilitated workshops.

Group activities encourage peer learning, while practical exercises reinforce understanding of HR best practices in diverse and multicultural environments. By the end of this HR Administration Course, participants will develop a clear personal action plan to implement improved HR systems and administrative practices within their organisations.

Course Content

Day 1

Human Resource Management

  • Introducing Human Resource Management (HRM)
  • Main activities, responsibilities and tasks of HRM
  • Strategic HRM and HR Administration
  • The new models of HRM
  • Administration and business support
Day 2

HR Administration and Performance Management

  • Measuring and reducing absenteeism
  • Introduction to HR databases and computer systems
  • Security and confidentiality of employee records
  • Performance management in a multi-cultural setting
  • Appraisal systems that work
Day 3

Recruitment, Resourcing & Reward

  • Pay and reward, compensation and benefits
  • Total reward and retention
  • The stages of recruitment and selection
  • The use and limitations of aptitude tests and psychometrics
  • Assessment and development centres
Day 4

Supporting & Empowering Employees

  • Orientation for new employees
  • Employee diversity & inclusion
  • Employee Assistance Programmes (EAP)
  • Bullying and harassment
  • Conducting exit interviews
Day 5

Effective Training Administration

  • Mastering the training cycle
  • Critical administrative work in training and development
  • What is training needs analysis (TNA)?
  • An overview of training evaluation methods
  • Personal action planning

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
    • Anderson Certificate of Completion will be provided to delegates who attend and complete the course
    • The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected on the Certificate of Completion

Accreditation

HRCI Pre-Approved Programmes
The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
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