An Intensive 5-day Training Course
Certified Human Resource Professional
Managing Employee Performance, Behaviour and Attitudes
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 24-28 Nov 2025 | Dubai - UAE | $6,950 | RESERVE A SEAT |
| 23-27 Mar 2026 | Dubai - UAE | $6,950 | RESERVE A SEAT |
| 08-12 Jun 2026 | London - UK | $6,950 | RESERVE A SEAT |
| 14-18 Sep 2026 | London - UK | $6,950 | RESERVE A SEAT |
| 23-27 Nov 2026 | Dubai - UAE | $6,950 | RESERVE A SEAT |
| Date | Venue | Fee | |
|---|---|---|---|
| 09-13 Feb 2026 | Online | $3,950 | RESERVE A SEAT |
| 04-08 May 2026 | Online | $3,950 | RESERVE A SEAT |
| 03-07 Aug 2026 | Online | $3,950 | RESERVE A SEAT |
Training Course Overview
At the heart of every workplace lie people, each with their own intricate behaviors and attitudes. Navigating and optimizing their performance demands specialized skills and mindsets—challenges that often perplex leaders, managers, and supervisors.
Embark on an exciting journey with the Certified Human Resource Professional training course designed to equip you with the essential tools to master the art of people management. Delivered in a dynamic, engaging, and informative setting, this course offers a safe space for skill enhancement.
Indispensable for supervisors, managers, and leaders alike, this course is tailored for those tasked with overseeing employee performance, behavior, and attitudes.
Training Course Objectives
By attending this Anderson training course, delegates will be able to:
- List the key competencies of Emotional Intelligence
- Illustrate examples of performance decline and the appropriate interventions
- Differentiate between talent management & succession planning
- Formulate a business case for appropriate performance appraisal
- Evaluate the basics of group dynamics
Designed for
This Anderson training course is suitable to a wide range of professionals but will greatly benefit:
- Leaders, managers, and supervisors who needs to improve their skills in people management
- Human resource personnel including HR business partners
- All supervisors, middle managers & department heads
- Learning and development professionals
- All staff interested in developing these specialist skills
The Course Outline
- Exploring human psychology
- Your Johari window
- How are attitudes formed?
- Your personality style explored
- Understanding Emotional Intelligence (EI)
- Introduction to performance management of people
- Understanding performance decline and the factors affecting performance
- Work performance interviewing
- Communication skills for the performance interview
- Managing good performance – behavioural reinforcement theory
- Talent management – explored
- Employee resourcing: best practices
- Introducing basics of manpower planning
- Flexibility and introducing the ‘flexible firm’
- Differentiating succession management & talent management
- The principles of effective performance appraisal
- Performance management in a multi-cultural setting
- How to deal with common mistakes and minimise failure
- How to structure an appraisal meeting - a step-by-step outline
- Giving feedback with Emotional Intelligence (EI)
- Providing appropriate career-path planning - supporting development
- Dealing with difficult people and stakeholders
- Behaviour styles – passive, aggressive, passive-aggressive & assertive
- Handling aggression in others
- Personal Action Planning
Accreditation
The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
- The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected on the Certificate of Completion
- Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment
Learn More About
this course
How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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