Course Schedules

Classroom 6 Sessions
Online / Live
Live

No dates scheduled

Introduction

Certified People Management and Leadership Professional (CPMLP) Training Course focuses on how volatility, uncertainty, complexity, and ambiguity have permanently reshaped modern workplaces. The VUCA environment has altered leadership expectations, workforce dynamics, and organizational priorities, requiring leaders to rethink how people are managed and supported.

This training course explores how organizations have adapted, responded, and succeeded during periods of intense disruption. It draws on real workplace experiences to highlight lessons learned and practical approaches that support sustainable performance. Participants will examine how effective change leadership helps organizations move beyond disruption and into stability.

Through this course, you will gain practical insight into guiding people through change, maintaining engagement, and responding to workforce challenges in the new normal. The emphasis is on people-first strategies that strengthen resilience, improve engagement, and prepare workplaces for future uncertainty.

What are the Goals?

Certified People Management and Leadership Professional (CPMLP) requires clear understanding, empathy, and structured approaches. This training course equips participants with practical knowledge to lead effectively through uncertainty and disruption.

By the end of this training course, you will be able to:

  • Understand the impact of coronavirus on workplaces, including advantages, challenges, and future considerations
  • Identify common human responses to change and understand why resistance occurs
  • Describe a practical and structured model for effective change leadership
  • Evaluate workforce strategies that prioritize employee wellbeing and engagement
  • Recognize key issues surrounding workplace mental health and their organizational impact

Who is this Training Course for?

Certified People Management and Leadership Professional (CPMLP) Training Course is designed for professionals who must respond effectively to evolving workplace realities. It is especially valuable for those responsible for leading people, managing risk, and navigating post-pandemic challenges.

This training course will greatly benefit:

  • Leaders and managers at all organizational levels
  • Team leaders and supervisors responsible for people performance
  • Human Resource (HR) professionals supporting workforce wellbeing
  • Professionals involved in crisis management, occupational health, and risk management
  • Individuals seeking to understand and manage the post-pandemic workplace

How will this Training Course be Presented?

Learning in this VUCA workplace training course is interactive, practical, and experience-driven. The course uses structured discussions, real-world scenarios, and guided activities to ensure concepts are clearly understood and directly applicable.

Participants will explore models, tools, and frameworks through case examples drawn from modern workplace challenges. Facilitated group discussions encourage reflection on personal leadership styles, team dynamics, and change experiences. Practical exercises allow participants to test ideas related to change leadership, employee engagement, and mental health support.

The learning approach supports knowledge sharing, critical thinking, and collaborative problem-solving. By combining theory with practical application, this training course ensures participants leave with actionable techniques they can apply immediately within their teams and organizations.

Course Content

Day 1

Understanding VUCA World

  • From Volatility to Vision
  • From Uncertainty to Understanding
  • From Complexity to Clarity
  • From Ambiguity to Agility
  • How to handle a crisis
Day 2

Leading and Managing Change

  • Change at the individual, team, and organisational level
  • Individual resistance to change
  • The five psychological phases of change and their effective management
  • Managing the change process – a step-by-step model
  • Best practices in change leadership
Day 3

Managing and Supporting Employee Mental Health

  • What is mental health, and why does it matter?
  • Mental health first-aid: signs, symptoms, & work performance
  • The impact of crisis and trauma on people
  • Developing resilience in self and employees
  • Stress management essentials
Day 4

Day Four: Flexible Working and Engagement

  • Work should start now for a more flexible future workplace
  • Limitations and advantages of various forms of flexible working
  • Online learning – what works and what doesn’t
  • Is the open-plan office still fit for purpose?
  • Understanding and promoting employee engagement
Day 5

Teamwork in the New Workplace

  • The impact of the VUCA workplace on teams
  • Managing cross-functional teams
  • Is the time right for self-managed teams
  • Managing remote teams
  • Identify your style as a team player (PTPS)

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
  • Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment

Accreditation

Anderson Professional Certification
Anderson Professional Certification (APC)® are series of courses designed by industry leaders to build and enhance critical professional skills needed to succeed in today’s most in-demand fields and help you develop a mastery of skills in a certain area.
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