Writing Effective Policies & Procedures

This Writing Effective Policies & Procedures training course is designed to equip delegates with the best practices and standards necessary to develop and document impactful policies and procedures. Key topics will be thoroughly covered, including processes, workflows, compliance, language, and the alignment of organizational values and culture.

Mastering this area of expertise is essential, as Policies and Procedures govern all work activities and play a crucial role in capturing internal knowledge within Knowledge Management strategies. Therefore, all corporate professionals need to develop these vital skills to perform their roles effectively.

The training course ensures delegates are fully prepared to transform policy into action by creating the relevant procedures. Participants will learn techniques to ensure that policies and procedures are well-received, understood, accepted, and successfully integrated by everyone who needs to implement them. The course will also cover the distribution and accessibility of documents on modern devices like smartphones and tablets. By the end of the course, delegates will have a structured framework and a sustainable action plan for crafting purposeful policies and procedures, along with a customizable templates toolkit for future use.

This training course will feature:

• How to develop professional Policy and Procedure documents
• How to identify and design the main structure and content
• Case Study examples of best practiced Policies and Procedures
• Techniques and methods used in documenting effective Policies and Procedures
• Ensure precise, unambiguous and certain content, thus writing clearly and concisely

By attending this training course, participants will be able to:

• Demonstrate highly effective drafting skills, which will be useful tools in all types of documents
• Analyse the clarity of expression in all documents
• Apply methods to audit and highlight potential problems with existing Policies and Procedures and improve their effectiveness
• Illustrate the impact of non-compliance and build fully compliant procedures
• Demonstrate ability to manage and reduce risk effectively
• Integrate Documentation management via sound Change Management principles
• Align efforts with Knowledge Management strategies

This training course is designed for delegates to build key capabilities in documentation management to optimize planning and productivity, that enable organizational success through the achievement of corporate goals.

This training course is suitable to a wide range of professionals but will greatly benefit:

• Human Resource Professionals and Policy Owners and Writers who wish to advance their knowledge and skills
• Managers at all levels who wish to consolidate, refresh and reinforce their knowledge and skills