
An Intensive 5-day Training Course
Writing Effective Policies & Procedures
A Systematic Approach to Getting Things Done at Work

UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 15-19 Dec 2025 | Kuala Lumpur - Malaysia | $5,950 | RESERVE A SEAT |
| 19-23 Jan 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 11-15 May 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 20-24 Jul 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 05-09 Oct 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 14-18 Dec 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| Date | Venue | Fee | |
|---|---|---|---|
| 22-26 Jun 2026 | Online | $3,950 | RESERVE A SEAT |
| 09-13 Nov 2026 | Online | $3,950 | RESERVE A SEAT |
Training Course Overview
This Writing Effective Policies & Procedures training course is designed to equip delegates with the best practices and standards necessary to develop and document impactful policies and procedures. Key topics will be thoroughly covered, including processes, workflows, compliance, language, and the alignment of organizational values and culture.
Mastering this area of expertise is essential, as Policies and Procedures govern all work activities and play a crucial role in capturing internal knowledge within Knowledge Management strategies. Therefore, all corporate professionals need to develop these vital skills to perform their roles effectively.
The training course ensures delegates are fully prepared to transform policy into action by creating the relevant procedures. Participants will learn techniques to ensure that policies and procedures are well-received, understood, accepted, and successfully integrated by everyone who needs to implement them. The course will also cover the distribution and accessibility of documents on modern devices like smartphones and tablets. By the end of the course, delegates will have a structured framework and a sustainable action plan for crafting purposeful policies and procedures, along with a customizable templates toolkit for future use.
This training course will feature:
- How to develop professional Policy and Procedure documents
- How to identify and design the main structure and content
- Case Study examples of best practiced Policies and Procedures
- Techniques and methods used in documenting effective Policies and Procedures
- Ensure precise, unambiguous and certain content, thus writing clearly and concisely
Training Course Objectives
By attending this training course, participants will be able to:
- Demonstrate highly effective drafting skills, which will be useful tools in all types of documents
- Analyse the clarity of expression in all documents
- Apply methods to audit and highlight potential problems with existing Policies and Procedures and improve their effectiveness
- Illustrate the impact of non-compliance and build fully compliant procedures
- Demonstrate ability to manage and reduce risk effectively
- Integrate Documentation management via sound Change Management principles
- Align efforts with Knowledge Management strategies
Designed for
This training course is designed for delegates to build key capabilities in documentation management to optimize planning and productivity, that enable organizational success through the achievement of corporate goals.
This training course is suitable to a wide range of professionals but will greatly benefit:
- Human Resource Professionals and Policy Owners and Writers who wish to advance their knowledge and skills
- Managers at all levels who wish to consolidate, refresh and reinforce their knowledge and skills
Learning Methods
This Writing Effective Policies & Procedures training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a variety of practical sessions including conceptual walkthroughs, case studies, demonstrations and presentations, and group interaction are programmed within. This Writing Effective Policies & Procedures training course is highly interactive with individual and group activities. These sessions are informative, inspiring, enjoyable and presented in a focused atmosphere conducive to learning.
The Course Outline
- Importance and impact of policies and procedures to the organization
- Hierarchy of documents and types of policy and procedures
- Mapping of Process and workflow for efficiency and productivity
- The impact of change on Policies and Procedures
- Integration of Policy Management within Knowledge Management for the Digital Workplace
- The DDIE Strategic Planning Process
- Considering Organisational Culture and Values
- Simplifying process with a flow chart
- Mind mapping as a pre-writing exercise
- Effective technical writing cycle
- Defining Key Content that matters
- Developing A Policy – Best Practice Template Framework & Content
- Developing A Procedure – Best Practice Framework and Content
- Key Differences between Procedures and Standard Operating Procedures
- The legal and compliance role of Policies and Procedures
- The review process and management approval
- The rationale of writing disclaimers for risk management
- Reviewing for absolutes, conditional phrases and other hidden legal issues
- Importance of Employee Acknowledgment and related Compliances
- The Importance of International Standards –ISO
- Change Management strategies to ensure effective implementation
- Differentiate between visual clarity and visual clutter
- Enabling users to locate information efficiently
- Publication formats and related technology
- Checklist: Is your document format designed for readability?
- Coordinating and communicating the changes
- Management of the Policy and Procedure Revision cycle
- Evaluating the need for changes in policy or procedure
- Revisions with minimum disruptions inclusive of acceptance
- Impact of effective implementation of electronic policies and procedures
- Case Studies of Policies and Procedures
- Action Plan for Sustainability – DDIE and Policy Content Checklist
Accreditation
The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
- The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected on the Certificate of Completion.
In Association With



Learn More About
this course
How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
RELATED COURSES










