An Intensive 5-day Training Course
Mastering Alternative Dispute Resolution (ADR)
Practical Tools and Techniques for Mediation, Conflict Resolution, and Negotiation
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 03-07 Nov 2025 | London - UK | $5,950 | RESERVE A SEAT |
| 08-12 Dec 2025 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 28 Dec 2025-01 Jan 2026 | Paris - France | $5,950 | RESERVE A SEAT |
| 09-13 Feb 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 08-12 Jun 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 10-14 Aug 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 02-06 Nov 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 07-11 Dec 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| Date | Venue | Fee | |
|---|---|---|---|
| 06-10 Apr 2026 | Online | $3,950 | RESERVE A SEAT |
Training Course Overview
Conflict is an inevitable part of organizational, commercial, and professional life—but how it is managed determines whether it becomes a barrier or a catalyst for progress. The Alternative Dispute Resolution Course offers an in-depth understanding of modern methods for resolving conflicts outside traditional court systems, emphasizing fairness, confidentiality, and relationship preservation.
This ADR Training Course explores the principles and techniques of mediation, arbitration, negotiation, conciliation, and hybrid models. Participants will learn how to select the most appropriate method for each scenario, build effective dispute management frameworks, and apply communication skills essential for resolving complex issues. Through real-world case studies, role plays, and best practice simulations, this course empowers professionals to transform conflicts into opportunities for collaboration, ensuring resolutions that are equitable, sustainable, and strategically aligned with organizational goals.
Training Course Objectives
The Alternative Dispute Resolution Course equips participants with the knowledge and tools to handle disputes constructively and professionally across various settings. It focuses on practical applications and ethical frameworks that enhance negotiation and mediation effectiveness.
By the end of this course, participants will be able to:
- Understand the foundations and legal frameworks of ADR mechanisms
- Differentiate between mediation, arbitration, conciliation, and negotiation
- Apply advanced communication and negotiation strategies in conflict resolution
- Conduct and facilitate mediation and arbitration sessions effectively
- Develop policies and systems integrating ADR into organizational practices
- Manage complex or multi-party disputes ethically, efficiently, and transparently
Designed for
This ADR Training Course is designed for professionals seeking to strengthen their dispute resolution and negotiation capabilities across diverse industries. It is particularly beneficial for those involved in managing workplace, contractual, or organizational conflicts.
This course is ideal for:
- Legal Professionals and Corporate Counsel managing disputes
- HR Managers and Employee Relations Officers overseeing workplace conflicts
- Government and Public Sector Officials involved in mediation processes
- Project Managers and Contract Administrators handling commercial agreements
- Executives, Mediators, and Negotiators seeking to enhance their ADR expertise
Learning Methods
The Alternative Dispute Resolution Course incorporates interactive and experiential learning methods to ensure practical understanding and skill application. Guided by an expert facilitator, participants will engage in real-world case studies, role plays, and structured group exercises to simulate actual mediation and arbitration processes.
The course combines discussions, visual presentations, and multimedia materials to enhance engagement and comprehension. Each participant will receive comprehensive course resources to support post-training application, ensuring they can confidently apply ADR principles to achieve fair, lasting, and constructive outcomes in their professional roles.
The Course Outline
- Understanding Alternative Dispute Resolution and its global significance
- Overview of ADR mechanisms: mediation, arbitration, negotiation, conciliation, and others
- Comparing ADR with litigation – advantages, limitations, and cost implications
- Causes and dynamics of workplace and commercial disputes
- Identifying personal conflict resolution styles and approaches
- The mediation process: stages and techniques
- The mediator’s role, neutrality, and ethical considerations
- Skills for building rapport, trust, and open communication
- Identifying underlying interests versus positions
- Tools for reframing, summarizing, and guiding toward mutual understanding
- Negotiation models: positional vs. interest-based bargaining
- Managing emotions and power dynamics in disputes
- Enhancing questioning and listening skills
- Overcoming impasses and resistance
- Reaching and formalizing agreements effectively
- Understanding arbitration: procedures, laws, and institutional frameworks
- Distinguishing arbitration from mediation and litigation
- Drafting arbitration agreements and understanding enforceability
- Introduction to adjudication and expert determination
- Exploring hybrid ADR methods: med-arb, early neutral evaluation, and dispute boards
- Case examples of arbitration and hybrid dispute resolution models
- Building and embedding ADR systems within organizations
- Designing dispute resolution policies and escalation frameworks
- Managing cross-cultural and multi-party disputes
- Addressing ethical dilemmas and confidentiality in ADR practice
- Drafting settlement and mediation agreements
- Evaluating ADR outcomes and continuous improvement strategies
- Course review, key takeaways, and action planning for professional application
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
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How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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