Course Schedules

Classroom 10 Sessions
Online / Live
Live

No dates scheduled

Introduction

Stakeholder Engagement & Management Course equips professionals with the skills required to build productive relationships and achieve successful project and organisational outcomes. In today’s complex working environments, effective stakeholder engagement plays a critical role in delivering projects, managing change, and sustaining professional credibility.

This training course focuses on practical approaches to identifying, analysing, and engaging stakeholders across internal and external environments. Participants will learn how communication, collaboration, and influence directly affect stakeholder confidence and long-term support.

The course explores proven engagement frameworks, communication strategies, and negotiation techniques that strengthen relationships and reduce resistance. Delegates will gain a structured understanding of how to manage expectations, address concerns, and foster cooperation across diverse stakeholder groups. By developing clear engagement plans and consistent communication practices, participants will be better prepared to support change initiatives, improve alignment, and drive successful results across projects and organisational activities.

What are the Goals?

Stakeholder engagement skills enable professionals to manage relationships, influence outcomes, and build trust across complex environments. This training course strengthens practical capability in communication, negotiation, and stakeholder collaboration.

By the end of this training course, participants will be able to:

  • Apply key tools for stakeholder engagement and management
  • Develop strategies to build rapport and manage stakeholder expectations
  • Demonstrate effective negotiation and collaboration techniques
  • Design and implement tailored stakeholder communication plans
  • Establish structured mechanisms to engage with all stakeholders
  • Improve confidence when dealing with challenging or resistant stakeholders
  • Support change initiatives through effective engagement practices

Who is this Training Course for?

The Stakeholder Engagement & Management Training Course is suitable for professionals involved in projects, operations, and organisational initiatives. It is especially valuable for individuals who interact regularly with internal and external stakeholders.

This course will greatly benefit:

  • Professionals seeking practical stakeholder engagement techniques
  • Team leaders, supervisors, section heads, and managers
  • Project management professionals and project support staff
  • Technical specialists in maintenance, engineering, and production roles
  • Human resource professionals involved in communication and change
  • Individuals new to stakeholder engagement responsibilities

How will this Training Course be Presented?

Stakeholder engagement learning methods combine interactive instruction with practical, hands-on application to reinforce skill development. This training course uses individual and group activities designed to reflect real workplace challenges.

Participants take part in role-plays, case studies, and small-group exercises focused on communication, negotiation, and influence. Short video scenarios support understanding of behavioural dynamics, while facilitated discussions encourage shared learning and reflection.

The course places strong emphasis on practical application, enabling participants to practise stakeholder analysis, communication planning, and engagement strategies in a supportive environment. Team-based activities allow delegates to test approaches and receive constructive feedback. This dynamic learning approach ensures participants can confidently transfer stakeholder engagement and management skills into real-world professional situations.

Course Content

Day 1

The Stakeholder Engagement Process

  • Essentials of stakeholder management – skills and competencies
  • History of stakeholder theory and the difference between engagement and management
  • Identifying stakeholders – key techniques
  • The three key tools of stakeholder analysis
  • The potential outcomes from poorly conducted stakeholder engagement
Day 2

Core Communication Skills for Stakeholder Management

  • Communication psychology and removing communication barriers
  • The importance of empathy
  • Assessing and classifying key influencers
  • Developing an action plan for engaging with key stakeholder
  • The importance of personality in stakeholder engagement
Day 3

Negotiation Skills for Stakeholder Professionals

  • An Introduction to Negotiation
  • The win-win concept explored
  • The Coleman Raider “bare bones” model
  • Create the ideal Best Alternative to a Negotiated Agreement (BATNA)
  • Understanding the ZOPA
Day 4

Best Practices in Change Leadership and Management

  • The key drivers of change
  • Defining the scale of organisational change
  • Approaches to organisational change
  • Change at the individual, team, and organisational level
  • The five psychological phases of change and their effective management
Day 5

Managing Cross-Cultural Stakeholder Relationships

  • Understanding the importance of Cultural Intelligence (CI)
  • The eight levels of culture
  • Quantifying national culture and stakeholder influence
  • Negotiating across cultures – the key points
  • Personal action planning

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
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