Continuous Innovation & Process Improvement

An Intensive 5-day Training Course

Continuous Innovation
& Process Improvement

Innovating through Radical and Incremental Change

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
05-09 May 2025Dubai - UAE$5,950RESERVE A SEAT
21-25 Jul 2025Barcelona - Spain$5,950RESERVE A SEAT
15-19 Sep 2025Dubai - UAE$5,950RESERVE A SEAT
03-07 Nov 2025London - UK$5,950RESERVE A SEAT
12-16 Jan 2026Istanbul - Turkey$5,950RESERVE A SEAT
30 Mar-03 Apr 2026Amsterdam - The Netherlands$5,950RESERVE A SEAT
Online sessions
DateVenueFee
02-06 Jun 2025Online$3,950RESERVE A SEAT
20-24 Oct 2025Online$3,950RESERVE A SEAT

Training Course Overview

Innovation. It's a coveted asset, a necessity, and a skill we claim to possess. Yet, the reality often falls short. In today's competitive business landscape, executives and leaders must continually seek fresh approaches to business operations, process improvement, product and service innovation, and organizational problem-solving.

This Continuous Innovation & Process Improvement training course aims to cultivate leadership abilities in fostering deliberate and proactive innovation across all domains. While product and client-service innovation are pivotal, we also delve into enhancements in internal production and processes.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Appreciate continuous improvement and innovation
  • Learn skills, knowledge and attitudes to plan, organize, conduct, control, and evaluate planned, deliberate change based on continuous process and product improvements
  • Learn skills to search for changes in the external and internal business environments with a view to finding opportunities for performance improvement or innovation
  • Understand and apply the full process of continuous improvement and innovation
  • Appreciate leadership, focus, learning, trial and error, and adjustment

Designed for

This Anderson training course is suitable for:

  • Line and functional managers, professionals responsible for strategy, marketing, business development, operations, HR, product development, and other functional departments within businesses and other organisations
  • Intermediate and advanced level managers, team leaders and supervisors within all sectors, private and public, profit and not-for-profit

The Course Outline

Day One: Continuous Improvement
  • Background to the Quality movement
  • Process Evolution (continuous) or Revolution (step change) Improvement
  • Strategic choices: Meeting the Customers’ Needs
  • Sources of change in the external and internal environments
  • Innovation from Creative Destruction
  • Why organisations fail
Day Two: Identify and Solve Problems
  • Managing different types of change
  • Problem-solving vs. performance-improvement vs. innovation
  • The problem solving cycle
  • Problem identification techniques: 5 Why’s, Root Cause analysis
  • Questioning techniques: solving the right problem
  • Problem solving techniques: SSM, CATWOE, Mind maps, brainstorming
Day Three: Delivering Change and Improvement
  • Maintaining focus on objectives and outcomes
  • Aligning business processes to deliverables
  • Process mapping and business process management
  • Cost of poor quality: Value chain analysis
  • Roles in change & improvement initiatives
  • Fail fast: conducting test/pilot projects
Day Four: Creating a Culture Supporting Innovation
  • Governance structures to deliver improvement
  • Performance metrics and measurement
  • Evaluating and comparing results
  • Creative methods: lateral thinking, Delphi
  • Coaching techniques: Lean Six Sigma, Kaizen, TQM
  • Juran’s spiral of progress: monitor, review, report, adapt
Day Five: Leadership Attributes for Innovation & Improvement
  • Go/no go and resource decisions
  • Dealing with the unexpected and obstacles
  • Setting the example and leading the charge
  • How change and learning occur
  • Motivation and morale in a world of constant and never-ending change
  • Overcoming resistance to change - why innovating is hard

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course
Course Enquiry

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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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